OBJECTIVES OF THE PROGRAMME
The incumbent will provide guidance to the head of the WHO country office and oversee the delivery of efficient, effective, and timely operational services for the WHO country office. This includes financial and human resources management, procurement, information, and communications technology (ICT), security and general administration, in compliance with organizational policies, regulations and procedures. The role holder proposes methods and adjustments to processes that respond to changes in the operating environment, in particular in emergency settings.
DESCRIPTION OF DUTIES
The incumbent will perform all, or part of the following, and other related responsibilities as required by the needs of the office.
- Provide guidance on all aspects of country office operations – including interpreting policies, systems, and procedures, and ensuring compliance – to the head of the WHO country office and other staff at the WHO country office, field offices and projects.
- As a member of the management team, provide contributions on the overall direction of the WHO country office and provide appropriate solutions, grounded in policy compliance, and geared towards responsiveness to business needs.
- Guide the head of the country office on internal operational and administrative risks for the country office, leveraging knowledge of national context.
- Manage operations’ staff and teams in delivering the full range of services in budget and finance, human resources, procurement, ICT, security and staff safety, and general administration, in compliance with organizational policies, regulations, and procedures.
- Support the head of the country office on the formulation, management, and implementation of the country office human resources plan, ensuring the timely availability of a suitable human resource capability through recruitment and contract management, engagement, retention, performance management, development, and career management – while aiming to pursue gender balance and diversity goals.
- Supervise and evaluate the performance of assigned administrative support staff, coordinating their work objectives, distributing, and organizing tasks based on the needs of the office.
- Represent WHO in and participate actively in the United Nations operations management team and other interagency meetings, share relevant information with colleagues and ensure implementation of decisions taken. Assist the head of the WHO office in matters concerning security of the WHO country office and coordination of security measures within the UN country team.
- Coordinate security management under UN Common Services agreements and, under the guidance of the head of the WHO country office, on related areas including common premises and services.
REQUIRED QUALIFICATIONS
Education
Essential A university degree (bachelor’s) in a relevant field (such as finance, management accountancy, public administration, or business administration).
Desirable
- Advanced university degree (master’s) in business administration, management, or related field.
- Training in human resources, accounting, finance, monitoring and evaluation
Experience
Essential
A minimum of five years of work experience relevant for the position (leading and performing a wide range of administrative services, including supervision of staff).
Desirable
- Experience with WHO/United Nations or other international organization. Good knowledge of programme management and end-to-end business processes.
- Experience in project management, ideally in the United Nations System and/or a public health context. Good knowledge of enterprise resource planning systems.
Functional knowledge and skills
- Knowledge of administrative, financial, and management principles, procedures, and policies of large, international, public-sector organizations.
- Strong knowledge of the principles and practices of administration, programme, and project management.
- Managerial and analytical skills.
- Demonstrated ability to analyse financial and administrative data and provide related recommendations.
- Ability to act independently and exercise sound judgment.
- Ability to work with competing priorities under pressure.
- Ability to represent the organization with government, UN agencies and other development partners.
- Ability to maintain excellent interpersonal working relations.
WHO Competencies
To review Enhanced WHO Global Competency Model please use this link: https://www.who.int/publications/m/item/enhanced-who-global-competency-model.
- Teamwork
- Respecting and promoting individual and cultural differences
- Communication
- Producing results
- Knowing and managing yourself
- Creating an empowering and motivating environment
Use of Language Skills
Essential Expert in both English, French and Arabic Language.
Desirable Working knowledge of another WHO official language would be an asset.
Information and technology (IT) and other skills
Proficiency in computers and office software packages, handling of web-based management systems, Enterprise Resource Planning (ERP) systems and Cloud Management Enterprise System such as Workday.
REMUNERATION
Remuneration comprises an annual base salary starting at TND 102,514 (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.
ADDITIONAL INFORMATION
- This vacancy notice may be used to fill other similar positions at the same grade level
- Only candidates under serious consideration will be contacted.
- A written test and/or an asynchronous video assessment may be used as a form of screening.
- In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.
- According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
- Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.
- The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its staff. Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int
- An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
- WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.
- WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
- WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
- The statutory retirement age for staff appointments is 65 years. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
- Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
- This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
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Interested candidates are strongly encouraged to apply on-line through Stellis. For assessment of your application, please ensure that:
(a) Your profile on Stellis is properly completed and updated.
(b) All required details regarding your qualifications, education and training are provided.
(c) Your experience records are entered with elaboration on tasks performed at the time.