Pashto Speaking Client Advocate

International Rescue Committee

IRC Background: The mission of the Worldwide Rescue Committee (IRC) is to assist folks whose lives and livelihoods are shattered by battle and catastrophe to outlive, get better, and acquire management of their future. Based in 1933, the IRC has a presence in over 40 nations and 27 places of work in the USA; the IRC leads the best way from hurt to house. Domestically, our places of work throughout the U.S. guarantee new arrivals have meals, shelter, and clothes, and work with refugees to assist them acquire self-sufficiency.

Job Abstract: Sacramento’s Security & Wellness Program supplies focused companies and help to refugee and immigrant survivors of crime. The Shopper Advocate will present trauma-informed case administration and care coordination to deal with the limitations and ongoing wants of survivors. That is an thrilling alternative to have an effect by extending wellness companies and enabling survivors to rebuild their lives publish victimization. This place can even coordinate the implementation of academic programming, aimed toward selling security and safety in refugee communities.

Main Tasks:

  • Present case administration and trauma-informed companies to Afghan Survivor of Fight together with individualized service plans, care coordination, and referrals to supportive companies;
  • Function a degree individual for workers and shoppers in navigating the social and group companies for survivor of torture ;
  • Help shoppers in navigating moments of disaster, together with security planning and coordination with emergency companies.
  • Coordinate academic actions for the Survivor Companies crew together with, however not restricted to, cultural orientation, security and crime prevention workshops, and group engagement occasions.
  • Implement outreach actions to advertise consciousness of victims’ rights, assets, and the Survivor Companies program throughout the higher Sacramento immigrant group.
  • Present complete language entry to shoppers by bi-lingual and culturally congruent companies.
  • Promote protected areas for disclosure and conversations concerning trauma and experiences of victimization, together with gender-based violence and girls’s rights.
  • Help in total shopper wellness actions throughout the Sacramento workplace.
  • Guarantee correct case notes and monitoring of screenings, companies, referrals, and outcomes.
  • Refer shoppers to the suitable service suppliers and assets as wanted.
  • Develop and keep partnerships with referral organizations to make sure survivors have entry to culturally and linguistically applicable companies together with protected housing, psychological and bodily well being companies, authorized companies, and employment and academic companies.
  • Oversee volunteers and interns concerned, assigned to the tasks.
  • Help in completion of targets and reporting for related grants.
  • Take part in related program conferences, workers growth actions, and absolutely interact as a crew member.
  • Different associated duties as assigned.

Key Working Relationships:

Place Reviews to: Survivor Companies Supervisor ​
Oblique Reporting: N/A
Different Inside and/or exterior contacts:

Inside: The Shopper Advocate will work as a member of the Security and Wellness crew. This place can even develop working relationships with Resettlement and ICM, Immigration workers and collaborate with inside programming to help achievement of program objectives.

Exterior: The Shopper Advocate will develop working relationships and help referrals programs with group service suppliers. This consists of, however is just not restricted to subgrantee One Group Well being, legislation enforcement, authorized and different sufferer service suppliers.

Job Necessities:

  • Bachelor’s diploma on Social Work, or an equal subject of examine most well-liked; equal work expertise could also be substituted
  • 4+ years {of professional} expertise offering companies to survivors required. Case administration or expertise serving refugee populations most well-liked.
  • Thorough information and luxury supporting others in disaster conditions required. Earlier multi-cultural expertise and confirmed capability to speak properly with folks of assorted backgrounds strongly most well-liked;
  • Fluency in written and spoken English; and Spoken Pashto ; fluency in further language related to present refugee populations (Dari, Arabic, Farsi, Ukrainian, Russian and so forth.) most well-liked.
  • Sturdy written and verbal communication expertise, together with the flexibility to make shows required;
  • Sturdy command of Microsoft Workplace functions (Phrase, Excel, Outlook) and prior expertise in knowledge monitoring and reporting required.
  • Consideration to element and skill to prepare and observe giant quantities of knowledge effectively and precisely;
  • Dedication to teamwork and collaboration throughout all of IRC’s applications;
  • Extremely motivated with a capability to work independently, develop new courses and programming, and be a self-starter, sustaining duty for a number of duties.

Working Setting:

  • Customary workplace work surroundings coupled with common journey in and across the service supply space.
  • Reoccurring want to offer companies exterior of conventional work hours (evenings and weekends).

Posted pay ranges apply to US-based candidates. Ranges are based mostly on varied elements together with the labor market, job kind, inside fairness, and price range. Precise presents are calibrated by work location, particular person candidate expertise and expertise relative to the outlined job necessities.

Dedication to Range and Inclusivity: IRC is dedicated to constructing a various group and a local weather of inclusivity. We strongly encourage functions from candidates who can show that they’ll contribute to this objective.

Gender Equality: IRC is dedicated to narrowing the gender hole in management positions. We provide advantages that present an enabling surroundings for girls to take part in our workforce together with parental go away, gender-sensitive safety protocols and different supportive advantages and allowances.

Skilled Requirements: The IRC and IRC workers should adhere to the values and rules outlined in IRC Approach – World Requirements for Skilled Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces insurance policies on Beneficiary Safety from Exploitation and Abuse, Little one Safeguarding, Anti-Office Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Alternative Employer: We’re an equal alternative employer and worth range at our firm. We don’t discriminate on the idea of race, faith, coloration, nationwide origin, intercourse, gender, gender expression, sexual orientation, age, marital standing, veteran standing, or incapacity standing. We are going to make sure that people with disabilities are supplied cheap lodging to take part within the job software or interview course of, to carry out important job features, and to obtain different advantages and privileges of employment. Please contact us to request lodging.

US Advantages: We provide a complete and extremely aggressive set of advantages. Within the US, these embrace: 10 sick days, 10 US holidays, 20-25 paid time without work days (relying on function and tenure), medical insurance coverage beginning at $145 per thirty days, dental beginning at $7 per thirty days, and imaginative and prescient beginning at $5 per thirty days, FSA for healthcare, childcare, and commuter prices, a 403b retirement financial savings plans with as much as 4.5% instantly vested matching contribution, plus a 3-7% base IRC contribution (3 yr vesting), incapacity & life insurance coverage, and an Worker Help Program which is offered to our workers and their households to help counseling and care in occasions of disaster and psychological well being struggles.

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