Patient Experience Operations (Associate or Partner)
UCB
Make your mark for patientsWe are looking for a Patient Experience Operations (PEO at the Associate / Partner level) who is looking to make a positive impact on patients. This individual is an approachable team player with proactive instincts who requires minimum supervision. Additionally, the PEO will have act as an engaged contributor within the patient experience team and has a proven track record of patient-centric decision making in all aspects of their past roles. This individual will join our Patient Experience team, ideally based in our Oakville office in Ontario, Canada.About the roleYou will be responsible for supporting the operational management, project management, and service development of the UCB Patient Experience portfolio of patient support programs (PSPs) in collaboration with the Patient Experience team.The Patient Experience Operations (Associate/Partner) plays a supporting role in optimizing the patient journey and experience while on UCB products to ensure a “best in class” experience for patients and HCPs, as well as supporting relevant key stakeholders.Who you’ll work withIn this role you will collaborate with cross-functional team members including Marketing, Medical Affairs, APEX (Market Access), Sales, Regulatory, Drug Safety, Quality Assurance, and Finance/Operational Excellence. Additionally, you will support and develop business partnerships that result in productive and cooperative working relationships with key stakeholders (Advertising agencies, PSP vendors, EMR support agencies, digital health agencies, stewardship programs).The PEO will develop and maintain productive and cooperative working relationships with internal cross-functional partners (Sales, Marketing, Market Access, PV, QA, Medical, Finance, Compliance).What you’ll do
Interested? For this role we’re looking for the following education, experience and skills
Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.As an Equal Opportunity Employer, we are open to all talent, and adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.UCB Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Oakville, ON
Sat, 19 Oct 2024 22:40:37 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.
Job title: Associate Professor in Health Sciences / Deputy Head of School Company University of…
Job title: Airport Service Technician Company Lodige USA Inc. Job description Benefits: Company Cell Phone…
Job title: Apprentice Process Scientist Company Severn Trent Water Job description APPRENTICE PROCESS SCIENTISTLET'S CUT…
Job title: Route to Market Financial Analyst Company Apple Job description By joining Apple, one…
Job title: Development Chemist Company Entrust Resource Solutions Job description 18th December, 2024Development Chemist Personal…
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned…