Patient Service Rep I in Bangor, Maine

Northern Mild Jap Maine Medical Middle

Division: Interventional Companies

Place is situated: Northern Mild Jap Maine Medical Middle

Work Kind: Full Time

Hours Per Week: 36.00

Work Schedule: 5:00 AM to five:30 PM

This place is eligible for a $1,000 (minus tax) signal on bonus

Abstract:

The Affected person Service Consultant I is a help place and is liable for a wide range of actions associated to exemplary customer support.

The first project for this place is affected person check-in and unit secretary capabilities within the prep & restoration space.

The Affected person Service Consultant I, helps affected person wants, in addition to aiding medical suppliers, scientific workers, and management. Actions might embody however will not be restricted to answering telephones and appropriately directing them, aiding with the scheduling course of and guaranteeing that correct assets are aligned, sustaining affected person lists that enable for facilitation of care, and aiding with all elements of medical information together with the archival and retrieval of affected person photographs. The PSR I may fit with a good quantity of independence.

Obligations:

Minimal of a highschool diploma or equal required. 24 months of relative expertise required.Medical terminology certificates or completion of medical terminology course inside 12 months of rent. Glorious written and verbal communication abilities; a proficiency in pc abilities with a deal with the Microsoft Workplace Suite required. A minimal of 1 yr of verifiable customer support expertise most well-liked; a minimal of 1 yr of secretarial expertise, ideally within the medical discipline;data of EMR (Digital Medical File) required. Should be self-directed to independently and efficiently deal with a number of priorities. Should current a pleasing, pleasant, approachable {and professional} demeanor always. Should be capable to communicate and skim English clearly utilizing right grammar and vocabulary. Sitting, standing, reaching, bending, strolling and stretching, listening to /verbal/visible acuity, capacity to keyboard for prolonged durations of time.

Different Data:

Minimal of a highschool diploma or equal required. 24 months of relative expertise required. Medical terminology certificates or completion of medical terminology course inside 12 months of rent.

Competencies and Abilities

• Behaves with Integrity and Builds Belief: Acts persistently in step with the core values, commitments and guidelines of conduct. Leads by instance and tells the reality. Does what they are saying they may, when and the way they are saying they may, or communicates an alternate plan.

• Cultivates Respect: Treats others pretty, embraces and values variations, and contributes to a tradition of variety, inclusion, empowerment and cooperation.

• Fosters Accountability: Creates and participates in a piece atmosphere the place folks maintain themselves and others accountable for processes, outcomes and behaviors. Takes acceptable possession not solely of successes but in addition errors and works to right them in a well timed method. Demonstrates understanding that all of us work as a crew and the standard and timeliness of labor impacts everybody concerned.

• Practices Compassion: Reveals real take care of folks and is obtainable and able to assist; shows a deep consciousness of and powerful willingness to alleviate the struggling of others.

• Serves Others: Strives to grasp, meet and exceed the expectations and necessities of inner and exterior clients which can embody the folks and communities in our service areas. Develops and maintains relationships, alliances and coalitions inside and out of doors the group and leverages them to be able to acquire data, help, and promote cooperation and collaboration.

• Makes use of Sources Successfully: Understands how you can get essentially the most out of obtainable assets and makes use of cost-benefit considering in decision-making and in setting priorities. Screens and analyzes useful resource utilization to establish and get rid of areas of waste and maximize assets. As a pacesetter, defines targets and offers acceptable means; oversees progress and makes changes when obligatory. Appropriately delegates work, units clear path and manages workflow and time.

Working Circumstances

• Work with computer systems, typing, studying or writing.

• Extended durations of sitting.

Place Affected person Service Rep ILocation Req ID null