PBX Operator
Rosewood Hotel Group
General InformationPress space or enter keys to toggle section visibilityCountry/RegionCanadaProvince/CityVancouver, B.C.LocationRosewood Hotel GeorgiaDepartmentRooms – Front OfficeJob TypeFull-time PermanentJob DescriptionPress space or enter keys to toggle section visibilityOVERVIEW/BASIC FUNCTION:Provides prompt, courteous and efficient handling of all incoming calls and assistance for outgoing calls which transpire through PBX. Also plays an integral part in assisting with emergencies, (fire, medical, power/system failure) by contacting the designated personnel for immediate assistance.RESPONSIBILITIES:
o scheduled daily activitieso in-house groupso hotel extension numberso beeper number/radios carried by hotel personnelo all special requests (DND, screen calls, NRG, etc.)o hours of operation of each outleto features and services provided by the hotelo room service menus
light accordingly; distribute hotel personnel/department messages to designated location.
o Screening callso Do not disturbo Call forwardingo Conference callso Non-registered guest
QUALIFICATIONS:
organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; followdirections thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; workwith minimal supervision; maintain confidentiality of guest information and pertinent hotel data.
of Hotel emergency & safety policies/procedures. Must have demonstrated excellent interpersonal skills, be well organized and work effectively under pressure with minimal supervision. Must have excellent conflict resolutionskills.
About UsPress space or enter keys to toggle section visibilityFollowing its debut in the Roaring ’20s, the legendary Hotel Georgia came to be known as Vancouver’s most historic and elegant retreat. When it first welcomed guests in 1927, the hotel brought unheard of luxuries to the young city of Vancouver and Canada’s West Coast. And it wasn’t just the local society set that made the hotel the heart of Vancouver; Louis Armstrong, Ginger Rogers, Frank Sinatra, Laurence Olivier, the Rolling Stones and the Prince of Wales all added to the mystique of this irreplaceable piece of history. Now unveiled as Rosewood Hotel Georgia, the fully restored Georgian Revival property has returned to its former grandeur with additional elegance afforded by extensive amenities and the impeccable service of Rosewood Hotels & Resorts. From the painstaking restoration of Old World craftsmanship to the addition of the most luxurious furnishings and latest technology, Rosewood Hotel Georgia offers an unmatched combination of legacy and luxury – a return to the golden age of hotel travel.
Canada
Sat, 27 Apr 2024 00:18:24 GMT
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