People Services Assistant (2 roles)

The Open University

Unit : 
Folks Companies
Wage : 
£25,742 to £28,759
Location : 
Varied places
Please quote reference : 
Full-time, Mounted-term Contract till thirty first July 2024
Closing Date : 
28 November, 2023 – 12:00

Versatile and distant working is an choice, however should be capable to attend an OU workplace as required. Though this position is marketed as a Milton Keynes based mostly place, we’re versatile on location with the understanding that the profitable applicant could must attend an OU workplace in both Milton Keynes, Cardiff, Edinburgh or Belfast.

Change your profession, change lives

The Open College is the UK’s largest college, a world chief in versatile part-time training combining a mission to widen entry to increased training with analysis excellence, remodeling lives by training.

Folks Companies is dedicated to offering The Open College with high-quality folks options and is valued for its effectivity, experience, partnering functionality and repair.

The position

These roles are based mostly inside The Folks Companies Operations Hub space of the broader Folks Companies perform and you can be answerable for offering first line advisory and administrative help to colleagues and managers throughout the College all through the worker lifecycle.

These new positions comes at an thrilling time as you should have the chance to work with colleagues inside the Folks Companies Operations Hub to make sure we ship a constantly wonderful service to the College. You’ll be skilled in offering recommendation and help to colleagues, ideally in relation to folks administration, coverage and follow. You’ll work as a part of a workforce to supply administration, data, recommendation and steering to all colleagues inside The Open College.

In a typical day you’ll:

  • Reply and help all kinds of individuals queries from our colleagues and managers in a well timed, educated and pleasant manner; utilising your wonderful listening and questioning expertise. That is by quite a lot of contact strategies, corresponding to cellphone calls, emails and system generated alerts.
  • Administer varied employment modifications and replace the Folks Companies methods accordingly, guaranteeing confidential employment data are maintained.
  • Help with varied administrative duties and help as required.

Expertise and expertise

You’ll be an aspiring or skilled HR skilled. Earlier expertise working in the same HR Shared Service setting as a fascinating.

You’ll possess sturdy organisation and administrative expertise, who has the flexibility to flex between various processes and efficiently handle a altering workload.

You’ll possess wonderful communications expertise, being able to liaise and work with completely different stakeholders throughout the enterprise.

The complete abstract of duties and expertise required for the position will be discovered inside the Job Description.

If you need to debate the appliance or recruitment course of earlier than making an utility, please contact Lauren Denton at Resourcing Hub on 01908 655544 or [email protected] quoting the reference VRF 21307.

What you get in return

Now we have a powerful dedication to offering coaching and growth in and past your present position. This contains thorough induction into the organisation and common opinions of your coaching and growth wants.

We additionally provide an incredible vary of advantages that help our staff and their households for the long run. Workers Advantages embrace a pretty pension proposition and 30 days vacation each year professional rata, plus Financial institution Holidays and Christmas closure days.


Except in any other case acknowledged within the advert, all purposes are accomplished on-line by way of the directions on The OU Job’s web page. Functions submitted by way of third social gathering web sites is not going to be acquired.

Entry particulars for disabled candidates can be found from the Resourcing Hub, phone: 01908 655544, quoting the emptiness reference above.

To use for this position please submit the next as one doc;

  • CV

Please save your doc with the next file title as acceptable to the emptiness you’re making use of for: reference, surname, forename.

You will want to have your paperwork prepared forward of submitting the digital utility. Please click on on the APPLY NOW button under to be redirected to our utility web page.


You’ll obtain updates relating to your utility from [email protected] . Please guarantee this e-mail deal with is added to your listing of trusted senders so it doesn’t go to your junk folder.

You possibly can view your utility communications on the Candidate portal .

Discover out extra about us and our mission by watching this quick video (you can be taken to YouTube by clicking this hyperlink).

The Open College is dedicated to equality, variety and inclusion which is mirrored in our mission to be open to folks, locations, strategies and concepts. We intention to foster a various and inclusive setting so that every one in our OU group can attain their potential.  We recognise that completely different folks deliver completely different views, concepts, data, and tradition, and that this distinction brings nice energy.  We try to recruit, retain and develop the careers of a various pool of scholars and employees, and notably encourage purposes from all underrepresented teams. We additionally aspire to make The Open College a supportive office for all by our insurance policies, companies and employees networks.

Job associated data : 

Attachment Dimension
Attachment Dimension
Folks Companies Assistant Job Description.pdf 490.01 KB

  • Phrases and Circumstances – Assist Workers (PDF)
  • Phrases and Circumstances – Assist Workers (Phrase doc)

Posting Date : 
14 November, 2023 – 13:45

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