Pharmacy Customer Service Associate in HENDERSON, Nevada


Job Description:

  • Fashions and delivers a particular and pleasant buyer expertise.

  • Registers gross sales on assigned money register, gives prospects with courteous, honest, pleasant, and environment friendly checkout service.

  • In accordance with state and federal rules, assists the pharmacist, beneath direct supervision, within the apply of pharmacy. Answerable for utilizing pharmacy programs to acquire affected person and drug data and course of prescriptions.

Buyer Expertise

  • Engages prospects and sufferers by greeting them and providing help with services. Resolves buyer points and solutions questions to make sure a optimistic buyer expertise.

  • Fashions and shares customer support greatest practices with all workforce members to ship a particular and pleasant buyer expertise, together with interpersonal habits (e.g., greeting, eye contact, courtesy, and many others.) and Walgreens service traits (e.g., providing assist proactively, figuring out wants, servicing till happy, and many others.).


  • Offers prospects with courteous, pleasant, quick, and environment friendly service.

  • Recommends gadgets on the market to buyer and recommends trade-up and/or companion gadgets.

  • Registers buyer purchases on assigned money register, collects money and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as wanted. Takes buyer to OTC aisle when potential to help in finding merchandise.

  • Retains counters and cabinets clear and nicely merchandised, takes stock, and maintains information. Checks in and costs merchandise as required or as directed by retailer supervisor or communicated by the shift chief.

  • Performs duties as assigned by Pharmacy Supervisor, Employees Pharmacist and Retailer Supervisor together with using pharmacy programs to enter affected person and drug data, making certain data is entered accurately, filling prescriptions by retrieving, counting and pouring pharmaceutical medication, verifying medication is right, and checking for potential interactions. Assists pharmacists in scheduling and sustaining work stream.

  • Stories, instantly, prescription errors to pharmacist on obligation and adheres to Firm insurance policies and procedures in relation to pharmacy errors and the High quality Enchancment Program. Evaluations and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Strictly adheres to the Walgreen Co. coverage relating to Good Religion Allotting throughout all relevant prescription meting out actions.

  • Handles phone calls that don’t require private consideration of the pharmacist, together with these to physicians.

  • Processes (corrects and resubmits) handbook claims for third get together program prescription companies in a well timed and environment friendly method, and performs different clerical duties, as assigned by the Pharmacy Supervisor.

  • Assists and helps Pharmacy Division on stock administration actions, akin to, ordering, unpacking, checking and storing cargo of prescribed drugs. Maintains information of Firm asset safety strategies, and recordsdata claims for warehouse overages (merchandise acquired, however not billed), shortages (merchandise billed, however not acquired), order errors or broken items involving Rx medication.

  • Ensures compliance with state and native legal guidelines relating to regulated merchandise (e.g., alcoholic drinks and tobacco merchandise).

  • Constructs and maintains shows, together with promotional, seasonal, tremendous buildings, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of meals gadgets (e.g., uncooked meals from pre-cooked) and product placement as specified by insurance policies/procedures (e.g., uncooked and frozen meats on backside cabinets). For consumable gadgets, assists in inventory rotation, utilizing the primary in, first out technique and restock outs.

  • Has working information of retailer programs and retailer gear.

  • Offers customer support within the photograph space, together with digital passport photograph service, poster print and inventive machine, suggestive promote of promotional photograph merchandise.

  • Assumes internet pick-up obligations (displays orders in Image Care Plus, fills orders (decide gadgets), delivers orders to prospects as they arrive at retailer).

  • Assists with exterior and inside upkeep by making certain clear, neat, orderly retailer situation and look.

  • Complies with all firm insurance policies and procedures; maintains respectful relationships with coworkers.

  • Completes particular assignments and different duties as assigned.

Coaching & Private Growth

  • Earns and maintains PTCB certification by the designated PTCB coaching program and/or state required certification/registration.

  • Attends coaching and completes PPLs requested by Supervisor or assigned by company and acquires persevering with schooling credit. Maintains information and talent in healthcare and pharmacy, together with newest information and developments.

Job ID: 1301911BR

Title: Pharmacy Buyer Service Affiliate

Firm Indicator: Walgreens

Employment Kind: Half-time

Job Operate: Retail

Full Retailer Tackle: 2451 HAMPTON RD,HENDERSON,NV,89052

Full District Workplace Tackle: 2451 HAMPTON RD,HENDERSON,NV,89052-06964-07032-S

Exterior Primary {Qualifications}:

  • Should be fluent in studying, writing, and talking English. (Besides in Puerto Rico)

  • Requires willingness to work versatile schedule, together with evenings and weekend hours.

Most well-liked {Qualifications}:

  • Desire six months of expertise in a retail setting.

  • Desire to have prior work expertise with Walgreens.

  • Desire good math abilities to allow them to fill prescriptions precisely, together with counting, measuring and weighing drugs.

  • Desire good laptop abilities.

  • Desire the information of retailer stock management.

  • Desire PTCB certification.

The next data is relevant for San Francisco, CA candidates: Pursuant to the San Francisco Truthful Probability Ordinance, we are going to take into account for employment certified candidates with arrest and conviction information.

An Equal Alternative Employer, together with incapacity/veterans.

To see the wage vary for this place please click on right here: Pay Transparency Pharmacy Buyer Service Affiliate ( . If you’re making use of on a job board or unable to click on on the hyperlink, please copy and paste this URL into your browser


Retailer: 07032-HENDERSON NV

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