Pharmacy Customer Service Associate in LARGO, Florida


Job Description:

  • Fashions and delivers a particular and pleasant buyer expertise.

  • Registers gross sales on assigned money register, offers prospects with courteous, honest, pleasant, and environment friendly checkout service.

  • In accordance with state and federal rules, assists the pharmacist, below direct supervision, within the apply of pharmacy. Chargeable for utilizing pharmacy methods to acquire affected person and drug info and course of prescriptions.

Buyer Expertise

  • Engages prospects and sufferers by greeting them and providing help with services and products. Resolves buyer points and solutions questions to make sure a constructive buyer expertise.

  • Fashions and shares customer support greatest practices with all workforce members to ship a particular and pleasant buyer expertise, together with interpersonal habits (e.g., greeting, eye contact, courtesy, and many others.) and Walgreens service traits (e.g., providing assist proactively, figuring out wants, servicing till glad, and many others.).


  • Supplies prospects with courteous, pleasant, quick, and environment friendly service.

  • Recommends gadgets on the market to buyer and recommends trade-up and/or companion gadgets.

  • Registers buyer purchases on assigned money register, collects money and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as wanted. Takes buyer to OTC aisle when doable to help in finding merchandise.

  • Retains counters and cabinets clear and properly merchandised, takes stock, and maintains information. Checks in and costs merchandise as required or as directed by retailer supervisor or communicated by the shift chief.

  • Performs duties as assigned by Pharmacy Supervisor, Employees Pharmacist and Retailer Supervisor together with using pharmacy methods to enter affected person and drug info, making certain info is entered appropriately, filling prescriptions by retrieving, counting and pouring pharmaceutical medication, verifying medication is appropriate, and checking for doable interactions. Assists pharmacists in scheduling and sustaining work stream.

  • Experiences, instantly, prescription errors to pharmacist on obligation and adheres to Firm insurance policies and procedures in relation to pharmacy errors and the High quality Enchancment Program. Opinions and complies with the Walgreen Co. Pharmacy Code of Conduct.

  • Strictly adheres to the Walgreen Co. coverage relating to Good Religion Meting out throughout all relevant prescription meting out actions.

  • Handles phone calls that don’t require private consideration of the pharmacist, together with these to physicians.

  • Processes (corrects and resubmits) guide claims for third celebration program prescription providers in a well timed and environment friendly method, and performs different clerical duties, as assigned by the Pharmacy Supervisor.

  • Assists and helps Pharmacy Division on stock administration actions, equivalent to, ordering, unpacking, checking and storing cargo of prescription drugs. Maintains information of Firm asset safety strategies, and recordsdata claims for warehouse overages (merchandise obtained, however not billed), shortages (merchandise billed, however not obtained), order errors or broken items involving Rx medication.

  • Ensures compliance with state and native legal guidelines relating to regulated merchandise (e.g., alcoholic drinks and tobacco merchandise).

  • Constructs and maintains shows, together with promotional, seasonal, tremendous constructions, and sale merchandise. Completes resets and revisions as directed.

  • Assists with separation of meals gadgets (e.g., uncooked meals from pre-cooked) and product placement as specified by insurance policies/procedures (e.g., uncooked and frozen meats on backside cabinets). For consumable gadgets, assists in inventory rotation, utilizing the primary in, first out technique and restock outs.

  • Has working information of retailer methods and retailer tools.

  • Supplies customer support within the picture space, together with digital passport picture service, poster print and artistic machine, suggestive promote of promotional picture merchandise.

  • Assumes net pick-up tasks (screens orders in Image Care Plus, fills orders (decide gadgets), delivers orders to prospects as they arrive at retailer).

  • Assists with exterior and inside upkeep by making certain clear, neat, orderly retailer situation and look.

  • Complies with all firm insurance policies and procedures; maintains respectful relationships with coworkers.

  • Completes particular assignments and different duties as assigned.

Coaching & Private Growth

  • Earns and maintains PTCB certification by way of the designated PTCB coaching program and/or state required certification/registration.

  • Attends coaching and completes PPLs requested by Supervisor or assigned by company and acquires persevering with schooling credit. Maintains information and talent in healthcare and pharmacy, together with newest information and developments.

Job ID: 1301831BR

Title: Pharmacy Buyer Service Affiliate

Firm Indicator: Walgreens

Employment Kind: Versatile hours

Job Perform: Retail

Full Retailer Tackle: 14004 WALSINGHAM RD,LARGO,FL,33774

Full District Workplace Tackle: 14004 WALSINGHAM RD,LARGO,FL,33774-03232-05870-S

Exterior Fundamental {Qualifications}:

  • Should be fluent in studying, writing, and talking English. (Besides in Puerto Rico)

  • Requires willingness to work versatile schedule, together with evenings and weekend hours.

Most popular {Qualifications}:

  • Favor six months of expertise in a retail atmosphere.

  • Favor to have prior work expertise with Walgreens.

  • Favor good math abilities to allow them to fill prescriptions precisely, together with counting, measuring and weighing drugs.

  • Favor good pc abilities.

  • Favor the information of retailer stock management.

  • Favor PTCB certification.

The next info is relevant for San Francisco, CA candidates: Pursuant to the San Francisco Honest Likelihood Ordinance, we’ll think about for employment certified candidates with arrest and conviction information.

An Equal Alternative Employer, together with incapacity/veterans.

To see the wage vary for this place please click on right here: Pay Transparency Pharmacy Buyer Service Affiliate ( . In case you are making use of on a job board or unable to click on on the hyperlink, please copy and paste this URL into your browser

Shift: Varied

Retailer: 05870-LARGO FL

To assist us monitor our recruitment effort, please point out in your cowl/motivation letter the place ( you noticed this posting.

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