Phlebotomy Coordinator

University Hospital Southampton


Detailed job description and main responsibilities
YOUR MAIN DUTIES

To supervise the provision of routine blood collection services for outpatients at the University Hospital Southampton NHS Foundation Trust and for community patients at Lymington and Romsey Hospitals.

To plan, prioritise, interpret, validate and authorise the workload of the service and co-ordinate the tasks undertaken by other team members.

To act as a role model, trainer and mentor to new and existing staff.

To prepare and check staff rotas, attendance, staff salaries and overtime claims.

To follow standard operating procedures within the area of work. Seeks advice from the Phlebotomy Manager as required.

To participate in people governance procedures such as staff recruitment and appraisal and attendance management.

To ensure that staff are fully conversant with obtaining lawful consent and that consent is obtained in all cases.

To maintain patient confidentiality and recognise the absolute requirement to protect sensitive information that is related to patient care.

To extract blood samples from patients in a manner that makes the blood sample suitable for analytical, therapeutic or diagnostic testing whilst ensuring that minimum distress and discomfort is caused to the patient during the blood collection process.

To effectively manage contingencies arising during the day to day running of phlebotomy services.

To maintain and update phlebotomy policies and procedures and ensure that Pathology and Trust procedures are adhered to.

To co-ordinate the stock and non-stock ordering for phlebotomy.

To represent the department at meetings, to promote good working relationships across internal and external boundaries, being the first point of contact for phlebotomy for any day-to-day problems that arise.

To assist with the planning and implement changes within the phlebotomy service.

To take account of changes in service delivery by demonstrating a flexible approach to work.

YOUR RESPONSIBILITIES
 
WHAT YOU’LL DO

Your role will be to supervise and support our Phlebotomists in a ward based and outpatient setting,

You will also participate in Venesection and Cannulation of patients.

You will be the main point of contact for staff and patients during your shift and will be responsible for the smooth running of the service.

You will be expected to work flexibly to meet the changing needs of the service with the possibility of travelling between sites if required.

WHAT WE’RE LOOKING FOR

Do you enjoy being part of a busy team, but remain calm under pressure?

This patient-facing role includes managing staff and clinical shifts, to ensure patients and your team are well cared for.

You will also perform staff appraisals, manage rotas, manage first response to patient complaint/emergency and demonstrate a good understanding of accountability.

Teaching and mentorship are also part of this role.

You will role model a welcoming attitude and empathy with patients/colleagues, and lead demonstrating self-awareness and professional maturity.

Phlebotomy and cannulation skills can be taught.

Nurse clinical lead and pathology manager are regularly on site for your support and development.

Your band 4 peers at UHS are also available remotely for support.

ADDITIONAL INFORMATION

Interviews will be held on Wednesday, 12th July 2023

Should you have any queries, please use the contact details below to get in touch.

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