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Position Title: |
Projects Coordinator, Non-Negotiable |
Reports to: |
Infrastructure Manager
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Department: |
Operations |
Liaises with |
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Supervises: |
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Work Location: |
Harper |
Employment Type: |
This is a four (4) year program. The initial contract is up to June 2025 with the possibility of extensions subject to performance and availability of funds. |
Position Overview: |
The Non-Negotiables Projects Coordinator will work as a member of a care delivery site Infrastructure Team to lead the implementation of health facility infrastructure improvement projects and support the implementation of a world-class operations and maintenance program at PIH-supported and government-run health facilities, contributing to PIH’s mission of advancing health equity worldwide. Globally, the Non-Negotiables Program has a multi-year, multi-million $USD scope of work and will improve structural/safety, electrical, and water/sanitation (WASH) infrastructure at PIH-supported health facilities. The Projects Coordinator will also develop and implement Operations and Maintenance (O&M) systems to ensure the long-term sustainability of facility improvement investments, including implementing Upkeep, PIH’s global Computerized Maintenance Management System (CMMS). This challenging role will require deep technical experience and strong project coordination and/or management skills. In addition, the successful candidate will have a strategic mindset and the ability to collaborate effectively with a broad group of stakeholders across infrastructure, operations, clinical, and administrative teams. |
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Essential Duties and Responsibilities: |
Non-Negotiables Projects Coordination (75%)
- Lead project coordination for the planning, design, and implementation of PIH’s Non-Negotiables Phase 2 Program for multi-year Health facility improvement investments and operations and maintenance systems. Provide technical guidance for performing facilities needs assessments, support the project selection process, and collaborate with clinical teams and Ministry of Health colleagues to define project scopes of work (SOWs).
- Develop an implementation strategy for selected projects, including a formal scope, budget, and timeline for each project. Monitor projects’ progress and budget, identify and proactively communicate potential risks, and implement mitigation strategies. Gather, analyze, and archive project data to support the reporting process.
- Enable the project engineering, procurement, and implementation process. Assist with assessing and selecting qualified vendors. Coordinate the work of vendors and external contractors, including engineering review, change management, quality control, and contractor supervision.
- Support planning for long-term, post-project operations and maintenance (O&M). Provide technical guidance and cost estimates during the annual and multi-year budgeting process for facilities maintenance. Support the development of a maintenance plan for each project and integrate it into the CMMS system. Gather, analyze, and archive O&M and CMMS data to support the reporting process. Support existing O&M efforts as required.
Team Leadership (25%)
- Identify needs and support the recruitment of skilled technical staff based on staffing requirements for non-negotiable projects in the applicable care delivery site country. Represent the site Infrastructure Team in the interviewing, selection, and onboarding process.
- Coordinate a multidisciplinary team of project professionals in implementing facility improvement investments and/or O&M systems and procedures. Ensure facility maintenance staff have clear responsibilities; coordinate workloads and identify and remove obstacles to achieving goals.
- Provide mentorship, guidance, and support to team members to enable their professional development and support them in achieving their professional goals. Identify capacity-building opportunities for facility maintenance staff.
Objectives and Key Results (Year 1):
- 90 Days
- Objective: Establish foundational understanding and relationships
- Key Result 1: Conduct introductory meetings with all key stakeholders, including clinical, operations, administrative, and infrastructure teams, to understand their needs and expectations.
- Key Result 2: Conduct orientation to supported health facilities using the Non-Negotiables Quality Checklist to understand the critical health facility gaps the NN2 intervention will work to close.
- 6 Months
- Objective 1: Initiate Non-Negotiables Phase 2 program implementation
- Key Result 1: Develop site-specific program and project management tools and processes, while aligning with PIH’s global tools, standards, and protocols.
- Key Result 2: Support hiring technical team based on existing HR analyses. Sit on hiring panels, evaluate candidates, and build the site-based program team as required.
- Objective 2: Identify specific facility improvement projects
- Key Result 1: Work with site and global stakeholders to identify a need and develop a scope of work for 1-2 facility improvement projects within the structures, electricity, and WASH technical domains.
- Key Result 2: Support formal facilities condition assessment process to develop actionable current state documentation.
- Objective 3: O&M Support
- Key Result 1: Lead initiative to gather comprehensive facility maintenance/operations documentation for key facilities (for example: site electrical plan/diagrams, HVAC system, etc).
- Key Result 2: Learn and support implementation of Upkeep (CMMS) with any new assets created and work order/PM’s that will be needed for the site.
- Key Result 3: Assess the site operations maintenance team for any training that might be needed.
- 1 Year
- Objective 1: Begin implementation of facility improvement projects
- Key Result 1: Support the site procurement team in pre-qualifying facilities supply vendors and implementation contractors with facility-scale experience implementing projects in each required technical domain (structures, electricity, WASH).
- Key Result 2: Collaborate with site procurement team to execute the Request for Proposal process and award project contracts.
- Key Result 3: Begin on-site implementation of at least one facility improvement investment project.
- Objective 2: O&M Support
- Key Result 1: Collaborate with key stakeholders to complete updating site operations organizational charts, staffing gap analysis, and prioritization.
- Key Result 2: Support the completion of a Facilities Condition Assessment for key facilities.
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Qualifications: |
Required:
- Bachelor’s degree in Electrical Engineering or facilities management, or equivalent combination of training and experience
- A minimum of 5 years relevant and recent experience in Electrical Engineering, HVAC systems, and management of electrical systems, or facilities system installations
- Experience using cloud-based information systems and operations management software tools and proven ability to learn new systems/processes quickly
- Demonstrated on-premises, hands-on work experience in resource-scarce environments
- Service-oriented mindset and strong communication skills
- Ability to work well with a diverse team, honoring the concerns and priorities of various stakeholders including clinical staff and national Ministry of Health partners
- Fluency in English
Preferred:
- Technical experience with facilities equipment and systems, such as HVAC, electrical systems, generators, pumps, medical air systems, fire safety, and incinerators
- Electrical professional background and hands-on electrical experience, including the ability to interpret single-line diagrams and experience managing diesel generators, solar/PV installations, and Uninterruptible Power Supply systems
- Experience in managing operations and maintenance of facility-scale mechanical, electrical, plumbing, or medical gas equipment
- Experience implementing projects at health facilities in resource-scarce environments
- Experience managing electrical contractors
PartnersInHealth (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
Commitment to Prevention of Sexual Exploitation, Abuse and Sexual Harassment:
At Partners in Health, we are committed to ensuring that those who benefit from our work- including our patients, families and community members – as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partner in Health’s PSEAH policy. Partner in Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
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Organizational Profile: |
Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized. PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.Our delivered services in the field are based in our partnership with the Governments and Ministries of Health and the support to education, training and mentorship to Health care workers and students is one of our pillars for theHealth Care system strengthening.
PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation. Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.
PartnersInHealth (PIH) is committed to the fundamental principle of equal opportunity and equal treatment for every prospective and current employee. It is the policy of PIH not to discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, creed, disability, sex and gender, sexual orientation, gender identity and/or expression, military or veteran status, or any other characteristic protected under applicable federal, state or local law. PIH works in and with a number of governments in and outside the U.S., and to the extent applicable, this statement is intended to incorporate the prohibition of any unlawful discrimination covered by applicable laws in such countries, states and municipalities.
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Prevention of Sexual Exploitation and Abuse: |
At Partners In Health, we are committed to ensuring that those who benefit from our work- including our patients, families and community members –as well as our staff are treated with dignity and respect and protected from sexual exploitation, abuse and sexual harassment. A range of pre-employment checks will be undertaken in conformity with Partner In Health’s PSEAH policy. Partners In Health will request information from applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. |