Pre-project survey, business process reengineering, preparation of technical specifications for the implementation of an omnichannel contact center for processing and analyzing citizens’ requests (Phase 1)

Abstract of Necessities

With this message, the OSCE Program Workplace in Astana, throughout the framework of the tender RFQ-KAZ-02-2024, invitations certified corporations to submit their proposals for the supply of companies “Pre-project survey, enterprise course of reengineering, preparation of technical specs for the implementation of an omnichannel contact heart for processing and analyzing residents’ requests (Part 1)”

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