Production Support Configuration Analyst, Property and Casualty Insurance Solutions

Job title:

Production Support Configuration Analyst, Property and Casualty Insurance Solutions

Company

Desjardins

Job description

As Production Support Configuration Analyst for Property and Casualty Insurance Solutions, you contribute to IT efficiency in operational mode. More specifically, you will be required to :Define, update and produce technical documentation, and implement functional and configuration changes for our solutions and processes to ensure their sustainability. Prepare and provide peer and business partner training and support as neededCollaborate and/or manage simple to complex incidents or problems under your responsibility. Upon request, analyze them, determine their causes and/or follow up on problems from incidentsActively help develop or execute execution/testing strategies and/or configure or correct software while applying configuration, data management and security best practicesCocreate with business partnersLead software package installations and testing as well as in-house application deployment. Design, configure, administer, maintain and upgrade our solutions while ensuring stable growth in use of existing softwareCollaborate, as a specialist, on the feasibility or detailed design of our solutions and liaise with and follow up with external providers when requesting servicesAdvise and guide the team by recommending different application alternatives aligned with the architectureIdentify opportunities for improvement. Propose and recommend solutions to develop and optimize services, tools, work methods and processes.What we offer*Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipment*Benefits apply based on eligibility criteria.What you bring to the tableBachelor’s degree in a related fieldAt least four years of experience as a configuration analyst, programmer analyst or any other relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredExperience with the SAP APME product and its modules (APM, Workflow, Agent Connect, IAS)Knowledge of French is requiredAdvanced intermediate proficiency of English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clientsProficiency with relational databases (MS SQL and Oracle)Solid communication skills and troubleshooting methods (incidents, codes, etc.)Master’s degree in XML, QB query, Groovy scriptKnowledge of property and casualty insurance apps and data Complexity, Plans and aligns, Tech savvy#LI-HybridTrade Union Non-unionizedAt Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job Family Information technology (FG)Unposting Date 2024-11-14

Expected salary

Location

Levis, QC

Job date

Fri, 01 Nov 2024 07:44:22 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (globalvacancies.org) you saw this job posting.