Program Manager in Mississauga, Ontario

Description

The Program Manager is responsible for leading and managing programs and associated projects from initiation to completion, ensuring on-time delivery within budget and according to the specified requirements. This role involves coordinating cross-functional teams, communicating with stakeholders, and overseeing resources to achieve desired objectives.

The successful candidates will report to the Global Director of IT PMO and Governance and be responsible for managing a program(s) and associated project(s). The Program Manager will also have People Leadership responsibilities for select Project Managers within the IT and PMO Governance team.

Program and Project Management Responsibilities

1. Program and Project Planning: Develop comprehensive program and project plans, defining scope, objectives, deliverables, and timelines. Create work breakdown structures (WBS) and allocate resources accordingly. Identify and manage risks.

2. Stakeholder Management: Communicate effectively with stakeholders to ensure alignment of program and project objectives with organizational goals. Manage stakeholder expectations and provide regular updates.

3. Resource Management: Allocate resources efficiently, including personnel, budget, and materials. Monitor resource utilization and make adjustments as needed to optimize project performance.

4. Risk Management: Identify potential risks and develop risk mitigation strategies. Proactively address issues that may impact project scope, schedule, or budget. Implement contingency plans as necessary.

5. Quality Assurance: Ensure deliverables meet quality standards and adhere to project specifications. Conduct regular quality reviews and implement corrective actions as needed to maintain program and project quality.

6. Budget Management: Monitor budgets and expenditures, tracking costs and variances throughout the project lifecycle. Ensure programs and projects are delivered within budget constraints and justify any deviations.

7. Communication: Facilitate clear and timely communication among team members, stakeholders, and other relevant parties. Prepare program and project status reports, presentations, and documentation as required.

8. Change Management: Manage changes to scope, schedule, or resources, assessing the impact on objectives and stakeholders. Implement change control processes to document and track changes effectively.

9. Closure and Evaluation: Lead closure activities, including formal acceptance of deliverables, handover to operational teams, and post-project evaluation. Capture lessons learned and best practices for future programs and projects.

People Leadership

1. Coach and develop members of the team.

2. Help to identify gaps across project teams, make recommendations on project teams, and help recruit and onboard new members of the project management team.

3. Build and maintain high-performing teams who are dedicated and experienced in their craft and bring out their best through servant leadership.

4. Capably delivers results through others. Establish clear direction. Challenge and support others to create results but also develop new capabilities.

5. Own the performance development process for the team and assess promotion readiness to help each contributor evolve in their career.

6. Ensure retention and staffing targets are being met.

7. Create a transparent, collaborative, and productive work environment.

8. Establish a culture of delivering impact through ongoing learning, cross-functional collaboration, project management best practices, and industry-leading consulting skills.

9. Identify current gaps within the team/department structure and work with Leadership on resourcing plans.

Must have experience

1. Proven experience as a Program Manager and Project Manager, managing complex and multi-year projects and programs.

2. Broad cross-industry experience and domain expertise – industrial manufacturing sector, intercompany, third-party distribution, and branch retail operations experience an asset.

3. Solid understanding of enterprise applications including ERP (must have), Supply Chain, Manufacturing, Distribution & Retail, Warehouse Management, CRM, Enterprise Content Management, Financial/Corporate Performance Management, BI & Analytics, EDI, and E-commerce.

4. Proficiency in project management tools and software (e.g., Microsoft Project, ServiceNow, Planview).

Note

This position is full-time on-site 5 days/week in the Mississauga office location.

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.