Program Manager, Productivity & Labour Models, Resource Optimization in London, United Kingdom

Description

This role can be based in the UK, Germany or Luxembourg

Are you interested in shaping the future of Amazon Transportation Services (ATS)? Do you want to work in a large-scale organization, but with a start-up feeling? Do you want to create processes, operating models, and drive Amazon network Productivity Improvements? Do you have a strong passion for continuous improvement? EU Middle Miles Nodes Programs (MMNP) team is seeking a highly skilled and motivated person as a Program Manager to partner with technology, operations, and program teams to define and roll out the labour contract strategy. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains, building and managing the lifecycle of a portfolio of tech solutions to support the Labour Models Workstream, which operators use to maximize productivity and transportation savings and minimize defects.

This role requires extensive cross-functional partnership with various Pxt, planning, operations and finance teams to identify best practices across the network and lead cost improvement efforts. Your deep analytic skills, strong business judgement, and focus on our core operational inputs will make you a critical partner to operations as you help them prioritize initiatives, identify gaps in process and performance, and remove barriers to execution.

Key job responsibilities

• Proven ability to develop strategic relationships with your business partners – you influence the decisions. You can root cause issues quickly and uncover core issues using data, then assist, consult with, and teach the business how decisions affect costs in their sites and create new mechanisms as they are needed

• Build strong partnership with senior leaders to monitor the progress of projects, improve milestones tracking and identify risks and support needed

• Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish

• Manage the organization’s portfolio of projects, ensure alignment with strategic objectives and maintain centralized repository for future reference and analysis

• Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.

• Work with technology teams and product managers to develop new tools and systems to support the growth of the business.

• Create benchmark standards and audit process in order to streamline project reporting.

• Analyse and solving barriers with a focus on understanding root causes, collaboration improvement among multiple stakeholders and effective information flow.

A day in the life

As a Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.

Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

About the team

Amazon couldn’t deliver at pace without the Amazon Transportation Service (ATS) team. As part of ATS, you’ll be welcomed into a diverse team that plays a central role in our success. Using air, sea and road transport, as well as sortation centres equipped with the latest technology, you’ll help Amazon’s transport run at maximum efficiency. Our team captures data and uses it to drive decisions. They are key to making Amazon more innovative and efficient.

Basic Qualifications

• BA or BS in Finance, Accounting, Business, Economics, or a highly analytical field

• Relevant experience in project management or management consulting including handling multiple ongoing projects

• Relevant experience using Microsoft Excel, SQL for data analysis

• Relevant experience of communicating with a wide range of senior stakeholders

Preferred Qualifications

A successful candidate will demonstrate:

• Passion for continuous improvement and developing mechanisms to reduce defects

• Excellent communication and stakeholder management skills (including facilitating communication)

• Strong change management and implementation experience, including a demonstrated ability to engage effectively with high levels of management

• Ability to think strategically and execute methodically

• Ability to drive projects from initially ambiguous states

• Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions and develop business cases

• Demonstrated ability to write detailed project and business plans.

• High attention to detail and proven ability to manage competing priorities simultaneously

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/content/en/how-we-hire/accommodations.