Program Officer – Quality Improvement (QI)

Organizational Profile

Christian Health Association of Kenya (CHAK) is a national faith- based organization of the Protestant Churches, health institutions and programs from all counties of Kenya providing quality health care since 1946 through building of health systems, advocacy & partnership and community empowerment.

Job Profile:

CHAK is seeking an experienced program officer to support implementation of the BMGF funded program with the aim of Scaling up Products Introduction for MNCH service delivery in Kenya. The Program Officer – Quality Improvement (QI) will be responsible for implementation of program workplans by offering mentorship and guidance to strengthen RMNCH quality improvement approaches. The Program officer (QI) will report to the Programs Manager at CHAK secretariat.

Key Responsibilities:

1. Conduct site visits to program health facilities to provide mentorship, and support supervision with focus on high impact strategies for improving RMNCH service delivery
2. Participate in planning and preparation of relevant tools and guidelines for the project to support service delivery
3. Organize and facilitate trainings and other capacity strengthening activities for project staff, healthcare workers and implementing partners as necessary.
4. Participate in quality assurance/collaborative quality improvement of RMNCH services at the facility level including Infection Prevention and Control interventions
5. Support site improvement and monitoring systems at facility level through onsite mentorship
6. Provide onsite clinical systems mentorship to facility staff for continuous quality improvement activities
7. Conduct collaborative quality improvement review meetings with facilities health care workers and mentors
8. Support monitoring of availability of program tracer commodities in the implementing facilities
9. Preparation of workplans, and submission of timely high-quality reports to the Programs Manager
10. Support review of program performance data and assist in the development of quarterly review presentations
11. Assist in monitoring and evaluation of activities relating to RMNCH and participate in programs performance review meetings.

Qualifications:

1. Diploma in Clinical Medicine and Surgery or bachelor’s degree in clinical medicine/nursing
2. Registration with relevant professional bodies and active practice license
3. At least 3 years progressive working experience in donor funded program
4. Good understanding of Collaborative Quality Improvement Projects
5. Excellent writing and communication skills
6. Working knowledge of Ms Word, Ms Excel and Ms Power Point with excellent presentations skills.
7. Self-driven, innovative, a team player and strong interpersonal skills.