Below the steerage of Human Rights Officer (P4) and direct supervisor of the Program Administration Officer (P3), the Programme Assistant ensures efficient supply of the EARO’s workplan by supporting programme implementation per UN guidelines and laws.

The Programme Assistant works in shut collaboration with OHCHR/UNDP and related nationwide authorities to make sure environment friendly Operations, Programme Administration and Help, Administration and Logistics companies. In doing all this he/she ensures the upkeep of the profile, dignity and confidentiality of the Workplace.

• Help within the coordination of programme/challenge planning and preparation of labor for the Uganda and different regional programme.
• Present help for the group of in-person and on-line conferences/occasions together with logistics, administrative and procurement help, together with dealing with journey companies for employees and assembly contributors.
• Help within the administration of programme/challenge implementation, involving in depth liaison with various organizational models to provoke requests, receive needed clearances, course of, and follow-up on administrative actions, e.g. recruitment and appointment of personnel, authorization of funds, disbursement of funds, procurement of kit and companies, and so on.
• Overview challenge paperwork, particularly price plans/budgets, for completeness and compliance with related guidelines and procedures previous to submission for closing approval and signature; identifies inconsistencies; distributes challenge paperwork to related events upon approval.
• Monitor standing of challenge proposals and compile, summarise, and current fundamental info/knowledge on the particular programme /challenge and associated matters or points.
• Overview price range revisions; confirm availability of funds; guarantee needed approval and entry in computerized price range system.
• Draft correspondence on administration-related points and put together and replace periodic reviews, briefing notes, graphic and statistical summaries, accounting spreadsheets, and so on.
• Present normal workplace help; reply to advanced info requests and inquiries; evaluation, log and route incoming correspondence; arrange and preserve recordsdata/information; deal with routine administrative duties akin to sustaining attendance information, assessing phone billing, and so on.
• Carry out different duties as assigned.

• Obtain Outcomes: LEVEL 1: Plans and screens personal work, pays consideration to particulars, delivers high quality work by deadline
• Suppose Innovatively: LEVEL 1: Open to inventive concepts/recognized dangers, is a realistic downside solver, makes enhancements
• Be taught Repeatedly: LEVEL 1: Open minded and curious, shares data, learns from errors, asks for suggestions
• Adapt with Agility: LEVEL 1: Adapts to vary, constructively handles ambiguity/uncertainty, is versatile
• Act with Willpower: LEVEL 1: Reveals drive and motivation, capable of ship calmly in face of adversity, assured
• Have interaction and Associate: LEVEL 1: Demonstrates compassion/understanding in the direction of others, kinds constructive relationships
• Allow Range and Inclusion: LEVEL 1: Respect/respect variations, conscious of unconscious bias, confront discrimination

Enterprise Route & Technique:   System Pondering – Capability to make use of goal downside evaluation and judgement to know how interrelated components coexist inside an total course of or system, and to contemplate how altering one factor can impression on different components of the system.

Enterprise Improvement: Collective Intelligence Design – Works collaboratively with colleagues to realize organizational objectives; solicits enter by genuinely valuing others’ concepts and experience; is prepared to study from others; locations group agenda earlier than private agenda; helps and acts in accordance with closing group resolution, even when such selections could not totally replicate personal place; shares credit score for group accomplishments and accepts joint accountability for group shortcomings.

Enterprise Administration: Undertaking Administration – Capability to plan, manage, prioritize and management assets, procedures and protocols to realize particular objectives.

Enterprise Administration: Communication

• Capability to speak in a transparent, concise and unambiguous method each by written and verbal communication; to tailor messages and select communication strategies relying on the viewers
• Capability to handle communications internally and externally, by media, social media and different applicable channels.

Enterprise Administration: Buyer Satisfaction/Shopper Administration

• Capability to reply well timed and appropriately with a way of urgency; present constant options and ship well timed and high quality outcomes and/or options to satisfy the actual clients’ wants; Present inputs to the event of customer support technique; Search for methods so as to add worth past shoppers’ instant requests.
• Capability to take part in consumer’s upcoming wants and considerations.

Enterprise Administration: Operations Administration

• Capability to successfully plan, manage and oversee the Group’s enterprise processes to transform its belongings into the perfect guidelines in probably the most environment friendly method.
• Information of related ideas and mechanisms

Administration and Operations: Occasions Administration (together with workshops, coaching and conferences) Capability to handle occasions, together with venue identification, lodging, logistics, catering, transportation, and money disbursements, and so on.