Programme Manager

King's College London

Job id: 080087. Wage: £43,205 – £50,585 each year, together with London weighting allowance.

Posted: 28 November 2023. Cut-off date: 11 December 2023.

Enterprise unit: School of Life Sciences & Drugs. Division: School Training Providers.

Contact particulars:Sarah Web page. Sarah.Web [email protected]

Location: Man’s Campus. Class: Skilled & Assist Providers.

Job description

That is an thrilling alternative to work as a Programme Supervisor of a busy and vibrant workforce inside FoLSM. The publish holder will handle a programme help workforce, delivering a top quality complete {and professional} service that meets agreed requirements and expectations; managing employees efficiency, articulating the division imaginative and prescient, prioritising to satisfy deadlines, allocating duties and helping within the setting of the requirements of service.

As a part of the Bioscience management workforce the publish holder will work with colleagues, striving to continually enhance the scholar expertise and positively ship new initiatives to enhance processes, adopting a versatile strategy, working at an operational degree and contributing to the event of coverage and procedures, usually working with the opposite Programme Supervisor, Head of Programme Administration and different members of the Directorate.

With their Programme Supervisor colleague, the publish holder will lead the workforce overseeing programme help for a spread of programmes, sustaining the scholar file and managing programme administration (together with timetabling, programme and module handbooks, departmental Training Committee and SSLC conferences); making certain techniques, processes and information administration are correct, compliant and auditable.  They may even devise, implement, develop and evaluation processes to ship School, College and college methods for scholar administration.

This can be a full-time publish on an indefinite contract

Key duties

  • To proactively coordinate the administration of a number of programmes throughout the scholar lifecycle, enjoying a number one position throughout all operational exercise from scholar registration and inductions, file administration, module registration, and timetabling.
  • Accountable for the standard and timeliness of data and the administration of scholar file information to the very best customary. This extends throughout all file protecting, together with spreadsheets, paper and digital techniques; with specific emphasis on the College Scholar Database (SITS) making certain compliance with exterior statutory returns corresponding to HEFCE, Knowledge Futures and UKVI.   
  • To work carefully with the opposite Programme Managers, and Senior Programme Officers to make sure that college students and tutorial employees obtain well timed and correct responses to enquiries and that info related to instructing departments is disseminated effectively to all related events.  The position holder will be sure that communications are despatched in a well timed method to college students and tutorial employees to make sure that all operational and procedural deadlines are met.
  • To work carefully with colleagues in Central Faculty groups to make sure that areas of crossover are managed successfully and to agreed requirements and that work flows between the centres are joined up and work successfully for college students.
  • To supply efficient servicing for conferences.
  • To help tutorial employees with scholar suggestions mechanisms, programme, course and module analysis evaluations and data for evaluation capabilities inside the College and College.  Offering statistical info as and when required and implementing adjustments the place required in response to suggestions.
  • To handle the College and Departmental evaluation procedures, making certain they’re compliant with college evaluation rules, governance processes and timescales; implementing and selling good apply.  Offering regulatory and procedural recommendation to Heads of Dept, Programme Leads and module organisers as acceptable, making certain that tutorial employees are conscious of operational and processing deadlines, and escalating to the Head of Programme Administration the place these usually are not met. To help the Senior Programme Officers in making certain that work is delegated and accomplished to deadlines and to a excessive customary.
  • Accountable for all issues regarding employees employment and efficiency; recruitment, choice, induction, retention, equality, administration of depart and illness procedures. Making certain all employees obtain an annual private improvement evaluation with acceptable coaching and help, to encourage a profitable and efficient contribution to the division.
  • Assist, organise and supply (as acceptable) coaching for the workforce on new initiatives being rolled out throughout the college, related to the Programme administration position, in liaison with the opposite Programme Supervisor and the Head of Programme Assist.
  • Working with the Head of Programme Administration and the opposite Programme Supervisor to ship a sturdy planning of competing operational routines; making certain restricted sources are deployed throughout various priorities and are in a position to be versatile throughout the cycle. Present route for the Senior Programme Officers and Programme Officers, enabling Senior Programme Officers to delegate workload to Programme Officers as and when acceptable and inspiring the groups in adopting an answer primarily based strategy.

The above checklist of duties is probably not exhaustive, and the publish holder will likely be required to undertake such duties and duties as might fairly be anticipated inside the scope and grading of the publish.

Abilities, data, and expertise 

Important standards

  • Potential to organise workload and plan successfully to ship aims
  • Glorious communication expertise; demonstrable capacity to current info and talk clearly, precisely and concisely to various audiences   
  • Glorious consideration to element with methodical, exacting requirements of written and numerical accuracy
  • Potential to organise, delegate and plan successfully throughout competing priorities
  • Capable of handle and encourage a profitable workforce; delivering aims, managing efficiency while enabling improvement and succession planning, and handle change
  • Glorious management expertise
  • Potential to type skilled networks and contribute positively to implementing change
  • Glorious customer support expertise
  • Capable of negotiate and affect throughout organisational boundaries to ship a well timed optimistic end result diplomatically
  • Glorious IT expertise with expertise of databases and reporting
  • Earlier expertise of administration in a Increased Training setting 
  • We ask all candidates to submit a duplicate of their CV, and a supporting assertion, detailing how they meet the important standards listed within the advert. If we obtain a powerful subject of candidates, we might use the fascinating standards to decide on our ultimate shortlist, so please embrace your proof towards these the place doable.

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    This position does / doesn’t meet the necessities of the Residence Workplace and due to this fact we’re / usually are not in a position to provide sponsorship for candidates who require the suitable to work within the UK.

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