Programme Manager

The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Bangladesh since 2013. In 2017, in response to the Rohingya influx, DRC has been implementing integrated programmme which encompasses Economic Recovery, Site Management Support, Protection including Child Protection and GBV, Sheler/NFIs and Site Development, Disaster Preparedness and Response, Climate and environment in Rohingya camps, hosts and impacted communities.

POSITION PROFILE

Under the direct supervision of the Head of Programme (HoP), the Programme Manager is responsible for all aspects of project cycle and quality implementation of the project activities. This includes designing, planning, implementation, reporting, staffing, workplans, budget management, procurement and monitoring and evaluation. S/he will directly line manage all project, sectors/sub sectors managers the Protection, GBV, Site management support (SMS), Economic Recovery. This role will also engage closely with the Head of Programme, Technical Coordinators, Programme Development and Quality (PDQ) Manager, Sector leads and Support Service team in developing new proposals and designing new projects as required ensuring timely and smooth coordination between programs and other support departments. The Programme Manager will also oversee the local government liaison elements of the office and ensure quality program performance aligning with government requirements, technical and program management standards.

DUTIES & RESPONSIBILITIES

Programme Development and Strategy

• Contribute to and/or lead (as requested) on the development of concept papers, budgets and proposals with support from Grants unit, Technical Coordinators and Project Managers.
• Provide regular analysis on the context and humanitarian situation for the development of project proposals.
• Support the evaluation, documentation and communication of learning within the organization and seek to share that learning with key stakeholders.
• Along with Technical Coordinators and Sector Managers, and where required, support the development of sector strategies in line with country sector strategies.
• Responsible for supporting the development and rolling out/implementing programmatic policies, processes and standards within respective areas.
• Deliver inputs to program strategy and identify opportunities for new projects or longer-term programming in existing or new project locations.

Programme Management and Quality Assurance

• Enabling and overseeing effective, efficient and timely implementation of all projects according to agreed contracts, budgets, policies and in accordance with specific donor requirements.
• Ensure project implementation plans, and budget monitoring tools and plans are up to date, according to DRC Project Cycle Management guidance and minimum standards.
• Lead on project level grants opening, project closure and monthly program performance meetings for all sector programs, with support from the PDQ team.
• Develop and modify/adapt program management tools as needed.
• Ensure financial management of all programs budget, ensuring budget forecast, reviews and procurement plans are integrated at each of program cycle management phase.
• Implement and oversee the DRC administrative guidelines and policies, safety and security procedures, logistics support and other tasks.
• Regular coordination with Technical Coordinators to ensure implementation of technical approaches for quality programming.
• Ensure that the programme remains appropriate to the political, social, economic, environmental and cultural context. This includes the ability to analyze the context and make programme decisions accordingly (covering security, operational objectives and approaches, resourcing, and co-ordination).
• Provide oversight of all programming in Cox’s Bazar in compliance with core protection principles, donor financial guidelines and policies and best practices, while upholding project cycle management standards.

People Management

• Provide management, technical, capacity-building and programme management support to line reports (including development, people planning, performance, well-being and development), ensuring inter-department co-ordination and collaboration between the sectors.
• Provide clear guidance and support and ensure workplans, policies and requirements are properly communicated to all program staff.
• Assess capacity gaps and training needs, and work with program teams on capacity development plans.

Monitoring, Evaluation, Accountability, Learning

• Support the MEAL team in developing and managing MEAL plans, and monitoring and evaluations tools and indicators.
• Ensure quality control processes and tools are developed ensuring technical and performance quality standards are upheld.
• Accountable for the development of monthly, quarterly and final donors reports with support from Grants and Sector Managers/Coordinators. These would usually be prepared at sectoral level by Project Managers, with the Programme Manager’s role being consolidation, coherence and ensuring the project report is completed on time and to a high level of quality.
• Ensure programs’ records are up to date and are in line with donors’ retention policies.
• Ensure that relevant beneficiary data is collected, compiled, analyzed and distributed and that data protection and information security are maintained.

Representation, Coordination and Reporting

• Represent DRC in relevant fora/meetings in order to strengthen DRC’s position and to gain a deeper understanding of the context, fostering relationships with local government authorities and other relevant stakeholders.
• Increase the visibility and credibility of DRC’s programmme by maintaining close relations with all relevant stakeholders including other international organizations, UN agencies, Donors and others.
• As requested, represent DRC in donor meetings and visits and other coordination meetings ensuring that advocacy messaging efforts are in-line with the overall advocacy strategy.

Safety

• Comply with all global and location-specific safety rules, policies, and procedures. Report safety incidents, near-misses and other relevant information to the safety team as shall be briefed during onboarding. Failure to adhere to these is a disciplinary offence while it may also leave the position holder, their colleagues and DRC Bangladesh, at risk.
• Additional responsibilities include ensuring team members’ safety while they perform duties on behalf of the organization. As a manager, position holder needs to be proactive, take highest level of precautions at their disposal for safety and seek support from the safety team or even senior management team if deemed necessary.

SKILLS AND EXPERIENCES

• Minimum 5 years’ programme management experience overseeing multi-sector, multi-donor humanitarian and development programmes in complex and volatile environments.
• Strong leadership skills and demonstrated competence in people and change management.
• At least 5 years’ experience in people management.
• Practical and extensive knowledge on project, budget, human resources and relations management.
• Substantial work experience in the areas of emergency preparedness and response, protection including Child Protection and GBV, camp management, shelter and site development, food security and livelihoods, Climate and environment especially with displaced/refugees and host communities.
• Experience with effectively coordinating with national partners, local/government authorities, NGO partners, UN agencies and other relevant stakeholders.
• Proven leadership skills and competence in people management.
• Experience with relevant donors, e.g. ECHO, FCDO, Danida, Sida, and UNs (UNHCR, IOM, UNICEF, FAO, WFP) funding.
• Proven excellent communication and report writing skills.
• Full professional proficiency in English.

EDUCATIONAL QUALIFICATIONS

• Master’s degree in Agriculture, Disaster Risk Reduction, Humanitarian Field, International Development, Economics or other relevant field with at least five years of relevant professional experience.

LANGUAGES  

• Full professional proficiency in English.  

ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with DRC’s vision and values.

POSITION DETAILS

• Type of contract: Expatriate
• Employment Band: F1
• Start date: As soon as possible
• Duty station: Cox’s Bazar
• Closing Date for Application: 24th August 2024

APPLICATION PROCESS

1. Applications must be submitted through the mentioned link on the page by clicking on Apply Button.   
2. All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.   
3. Mentioning three referees’ details of your present supervisor and HR along with past employment’s supervisor with CV.

Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.

If you have questions, you can visit our FAQ page. 

For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.

Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap. 

Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, colour, race, marital status, or other protected characteristics.   

***FRAUD ALERT***

It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Bangladesh. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.