Programme Manager – Loan and Grant Schemes

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

You will be part of our services delivery team, which manages government funded loans and grants that help people make sustainable changes to their homes and transport. We’re a supportive and purpose driven team that takes pride in doing work that benefits people and the planet. We work closely with colleagues across Energy Saving Trust and with external partners to ensure we deliver excellent results.

The role

We are seeking an experienced Programme Manager to lead the delivery of Scottish Government and other loans and grant schemes. You will ensure efficient processes, world-class customer service, and the achievement of all targets within budget.

This is a highly visible role with responsibility for:

• Managing programme delivery from initiation to completion, including new loan and grant schemes
• Stakeholder management, acting as a key contact for government and commercial funders
• Leading a team of up to five direct reports (and managing up to 30 in the reporting line)
• Financial management, including budget oversight and reporting, payment runs, and loan offer checks
• Process improvement and operational excellence across all schemes

You’ll empower your team to develop their knowledge and skills, creating capacity to focus on strategic priorities while enhancing the customer experience.

What you’ll do

• Lead programme management activities including risk identification, mitigation, and reporting
• Ensure timely and accurate scheme management information for funders
• Own the end-to-end customer journey, continuously improving processes for efficiency and service excellence
• Oversee compliance and liaise with legal teams to ensure schemes are robust and complaints are handled appropriately
• Manage recruitment, resource planning, and team development
• Work with funders to develop, implement, and close down loan and grant schemes

What you’ll bring

• Proven stakeholder management and negotiation skills
• Experience in programme management, including risk management and mitigation
• Leadership skills with a focus on team collaboration and development
• Strong financial management and reporting experience
• A commitment to excellent customer service and colleague wellbeing
• Experience handling operational grant or loan administration

For more information, please see job description.

Applications close 23.59, 15 December. Interviews are intended to be throughout December, with some proposed interview dates in January.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Please click ‘apply online’ via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

In your supporting statement please explain how you meet the essential areas in the job description. Applications submitted via email or without a supporting statement will not be considered.

As part of our recruitment process, we conduct background checks on all candidates who receive a conditional offer of employment. The nature of the scheme that we are contracted to work on with Scottish Government means that we are required to comply with UK Government standards when carrying out pre-employment checks for new starters. This check is known as the Baseline Personnel Security Standard (or BPSS) check.

The BPSS checks will include a basic criminal record check (DBS check), verification of identity, verification of right to work in the UK and your previous 3 years employment history. Information obtained will only be used for the purposes of assessing your suitability for the role. Please note that if successful, any offer of employment made will be conditional pending the successful completion of the BPSS checks.

More information on the checks can be found here: www.gov.scot/publications/baseline-personnel-security-standard-on-amiqus-processing-data-privacy-notice

Reasonable adjustments:

We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with [email protected] or call reception on +44 (0)20 7222 0101. We will do our very best to support you.

Flexible working:

We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. Find out more here.

You can find out more about our commitment to diversity and inclusion here.