Programme Officer (Digital Transformation and Innovation), NO-1, Belgrade, Serbia, #128531 (Temp Appointment)

UNICEF works in over 190 countries and territories to save children’s lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do. Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built: we offer our staff diverse opportunities for personal and professional development that will help them develop a fulfilling career while delivering on a rewarding mission. We pride ourselves on a culture that helps staff thrive, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

For every child, innovation.

UNICEF in Serbia cooperates with government organizations, as well as with civil society organizations, independent human rights institutions, the private sector and the media. The overall goal of the country programme (2021-2025) is to support the efforts of Serbia to promote and protect the rights of all children and to give all children equal opportunities to reach their full potential. The incumbent will support the implementation of digital transformation initiatives in social protection and other governmental sectors as needed, and will also support UNICEF office in Serbia in mainstreaming innovation (particularly digital innovation) throughout its programmes, to test and scale up new partnerships, technologies, and collaborations to help Serbia to realise its children’s rights.

How can you make a difference? 

Under the supervision and technical guidance of the Child Rights Monitoring Specialist, and in close cooperation with the multi-disciplinary programme team, ICT/T4D Associate and innovation and social and behavioural change consultants, the Digital Transformation and Innovation Officer will support the development, coordination, and monitoring of innovations, and will provide ongoing technical support to each programme team in the design and implementation of their respective innovation flagship initiatives.

Task description:

1. Support to program development, planning and management
2. Technical and operational support to program implementation
3. Networking and partnership building
4. Knowledge management and capacity building

Duration of the assignment: 12 months (full-time, office-based)

To qualify as an advocate for every child you will have…

The following minimum requirements:

• University degree in one of the following fields: Social Sciences, Community Development or Information Technology.
• At least one year of demonstrated experience in programme management, monitoring and evaluation at the national or international level.
• Advanced level of English, fluency in Serbian.

The following desirables:

• Experience in user-experience journeys, product development and product management.
• Knowledge and understanding of social protection system functioning.
• Experience in start-up companies/organisations.
• Experience in integrating social and behavioural change requirements into product design and development.
• Entrepreneurial failures are considered as valuable experience.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.

We offer a wide range of benefits to our staff, including paid parental leave, time off for breastfeeding purposes[KR5] , and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.

UNICEF is committed to promoting the protection and safeguarding of all children. All selected candidates will undergo rigorous reference and background checks and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.

UNICEF appointments are subject to medical clearance.  Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). 

Remarks:

UNICEF’s active commitment to diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable young, male candidates from Roma or another minority group, or people living with a disability, are encouraged to apply.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. 

Additional information about working for UNICEF can be found here.