Programme Officer (Interprofessional Education)

King's College London

Job id: 068487. Salary: £31,396 – £34,619 per annum, including London Weighting Allowance.

Posted: 06 June 2023. Closing date: 03 July 2023.

Business unit: Faculty of Life Sciences & Medicine. Department: Faculty Education Services.

Contact details:Jade Suckley. [email protected]

Location: Guy’s Campus. Category: Professional & Support Services.

Job description

We are looking to recruit a Programme Officer to support the administration of the undergraduate Interprofessional Educational (IPE) Programmes across King’s College London, and associated NHS Trusts.

The Programme Officer provides essential support to students, colleagues and academics across the IPE programmes.  The role holder will work in a fast-paced environment and will support resolving complex queries and issues, supporting activities such as timetabling, organising workshops and maintaining information on KEATS (VLE), using databases and Microsoft Excel to maintain accurate information and delivering a high-quality service across the student lifecycle.

Working with colleagues from different faculties to help plan and coordinate a varied set of activities, you will have opportunities to further develop your knowledge of regulations and process and be part of professional networks promoting best practice.

Benefits   

King’s provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at - www.kcl.ac.uk/hr/staffbenefits/index    

This post will be offered on an indefinite contract 

This is a full-time post

Key responsibilities

  • Work with Senior Programme Officer and other colleagues including the IPE lead, to plan programme cycles, considering the provision of processes throughout the academic year, identifying priorities and demonstrating flexibility throughout the cycle, recognising when priorities change, amending plans and adjusting work patterns accordingly 
  • Support the coordination of the IPE programme administration processes in line with university deadlines and regulations, and Faculty and external requirements 
  • To service committees and support the coordination of workshops as directed by your line manager
  • Develop and improve the service through eliciting and responding to service user feedback, identifying and suggesting service improvements and implementing new ways of working as directed
  • To support the planning and organisation of events
  • To maintain good working relationships with colleagues across faculties and in partner sites
  • To ensure KEATS (King’s v-Learning) is maintained and accurate  
  • To support with reviewing process and helping to find smarter ways of working  
  • Take personal accountability for the data quality of student records, ensuring records are accurately maintained in accordance with the agreed retention schedules 
  • Ensure all work is carried out in a professional and timely manner, with appropriate confidentiality and sensitivity. To maintain an up to date knowledge of the data protection requirements and to support Freedom of Information and subject access requests 

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience  

Essential criteria 

1.      Excellent written and oral communication skills including the ability to draft documents and correspondence autonomously to a broad range of audiences 

2.      Strong numeracy skills and ability to analyse complex numerical data 

3.      Excellent time management and organisational skills and the ability to work to tight deadlines 

4.      Excellent working knowledge of Microsoft Word, Excel, PowerPoint and Outlook 

5.      Data driven decision making approach, utilising appropriate information as required 

6.      Experience of stakeholder management, ability to work with a broad range of stakeholders in a professional and assured manner  

7.      Proactive approach, and the ability to work independently 

8.      Ability to work under pressure to complete a range of competing priorities, and requesting and utilising support as and when required 

Desirable criteria

1.      Degree level or equivalent qualification or experience 

2.      Experience of using virtual learning environments 

The interviews will be scheduled for 21st July and will be in person 

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