Programme Officer (Online Solutions), DPS/ITS

JOB DESCRIPTION

Org. Setting and Reporting
The International Trade Centre (ITC) assists developing and transition countries to take advantage of expanding trade opportunities in an increasingly complex global environment. ITC supports ‘Trade Impact for Good’, promoting sustainable and inclusive development goals through trade. Information Technology & Systems (IT&S) section under Division of Programme Support provides information technology solutions to entire organization. One of such business unit is the Green & Inclusive Value Chains section (GIVC). There are several digital/online solutions and methodologies in this unit for strategic and operational research, assessing national trade performance, trade competitiveness and linkages between trade and development prospects, among which the Trade for Sustainable Development (T4SD) programme.
Responsibilities
Under the direct supervision of Chief, IT&S and in close co-operation with business unit Head, T4SD and Chief, SIVC the incumbent will be responsible for the following duties: • Work closely with Chief IT&S, Chief GIVC and Head T4SD and contributes IT-related business initiatives in the GIVC/DSIT section and aligns those IT solutions visions and roadmaps with corporate, section and programs mission and strategy, acts as liaison between management, business stakeholders and a technical IT teams. Performs consulting assignments, in collaboration with the client, by planning facilitating workshops, through other interactive sessions and assisting in developing the action plan the client will use to manage the change. • Work closely with different IT teams, external vendors in maximizing the IT investment and aligns work of the business unit with the corporate IT strategy. Project management of all the IT projects of the section, ensuring the solutions are optimized and remains fit for purpose. • Proactively leads team of developers working on T4SD projects, project management of various IT solutions, reviews of documentation and reports, identification of problems and issues to be addressed and relevant corrective actions ; and liaison with relevant parties. • Researches, analyzes, and presents information gathered from diverse sources. • Coordinates policy development, including the review and analysis of issues and trends, preparation of evaluations or other research activities and studies, • Generates survey initiatives; designs data collection tools; reviews, analyzes and interprets responses, identify problems/issues and prepares conclusions. • Organizes and prepares written outputs, e.g. draft background papers, analysis, sections of reports and studies, inputs to publications, etc. • Provides substantive backstopping to consultative and other meetings, conferences, etc., to include proposing agenda topics, identifying participants, preparation of documents and presentations, etc. • Initiates and coordinates outreach activities; conducts training workshops, seminars, etc.; makes presentations on assigned topics/activities. • Leads and/or participates in large, complex field missions, including provision of guidance to external consultants, government officials and other parties and drafting mission summaries, etc. • Coordinates activities related to budget funding (programme/project preparation and submissions, progress reports, financial statements, etc.) and prepares related documents/reports (pledging, work programme, programme budget, etc.). • Performs other duties as required.
Competencies
• PROFESSIONALISM: Demonstrated knowledge in executing successful IT projects with external business partners in an international set up. Ability to identify issues, analyze and participate in the resolution of issues/problems. Ability to conduct data collection using various methods. Conceptual analytical and evaluative skills to conduct independent research and analysis, including familiarity with and experience in the use of various research sources, including electronic sources on the internet, intranet and other databases. Ability to apply judgment in the context of assignments given, plan own work and manage conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines, and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • TECHNOLOGICAL AWARENESS: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology. • JUDGEMENT/DECISION-MAKING: Identifies the key issues in a complex situation, and comes to the heart of the problem quickly; gathers relevant information before making a decision; considers positive and negative impacts of decisions prior to making them; takes decisions with an eye to the impact on others and on the Organization; proposes a course of action or makes a recommendation based on all available information; checks assumptions against facts; determines that the actions proposed will satisfy the expressed and underlying needs for the decision; makes tough decisions when necessary.
Education
Advanced university degree (Master’s degree or equivalent) in business administration, management, economics, or a related field such as international relations. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.
Job – Specific Qualification
An industry recognized project management certificate (Prince2, PMI) is desirable.
Work Experience
A minimum of seven years of relevant experience in project or programme management, administration or related area is required Experience related to IT setup and leadership, management of multiple projects portfolio related to software development and delivery is desirable. Experience in some of the following areas is desirable: trade, environmental and social sustainability, textiles/apparel, agriculture, and supply chain traceability and transparency Experience in both structured and agile IT project management methodologies and frameworks is desirable. Experience in defining and executing IT solutions roadmaps, strategies, and development plans, involving business and technical audiences, translating high-level business requirements into actionable plans is desirable. Experience in adapting to changing technical environment and adapting the business solutions to maximize business benefits is desirable.
Languages
For the position advertised, fluency in English is required.
Assessment
Evaluation of qualified candidates may include an assessment exercise which will be followed by competency-based interview.
Special Notice
The conditions of service are governed by the United Nations Staff Rules and Regulations. This is a fixed term appointment for an initial period of one (1) year. ITC champions workforce diversity, inclusion, gender equality and gender parity and considers all qualified persons – of all genders – equally, including those with disabilities, without discrimination or prejudice of any kind. ITC also offers attractive flexible work arrangements to help promote a healthy work/life balance and to allow all staff members to express and develop their talents fully. Applications from women and nationalities from developing and least developing countries are particularly encouraged to apply. Applicants will be contacted only if they are under serious consideration. For information on salary and entitlements, please consult the International Civil Service Commission website: http://icsc.un.org
United Nations Considerations
In accordance with the United Nations Staff Regulations and Rules, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with ITC if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to carefully follow all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted based on the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances, and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision, or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
ITC does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ITC are fraudulent and should be disregarded.


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