Project Management Support Officer

United Nations Department of Operational Support (DOS)




With greater than 20 years of expertise within the nation, UNOPS Afghanistan focuses on offering most help to the folks of Afghanistan via the supply of tasks and companies that enhance the lives of individuals in want. The UNOPS Afghanistan Nation Workplace (AFCO) serves as an organizational mechanism to ship a spread of tasks for which UNOPS has been designated because the implementation company. At current, UNOPS AFCO actions cowl a spread of sectors together with humanitarian, fundamental human wants, money for work, infrastructure, growth, procurement and HR companies.

The practical goal of UNOPS AFCO is to contribute to bettering the lives of women, boys, women and men dwelling in Afghanistan. The purpose of UNOPS AFCO is to supply environment friendly and cost-effective implementation companies on behalf of all our companions to help the humanitarian response and growth of the nation. UNOPS AFCO’s mission is to exceed the expectations of all stakeholders within the supply of AFCO companies, always, everywhere, in all circumstances, with a purpose to enhance the lives of Afghans in want.



Responding to one of the complicated humanitarian crises on this planet, the Afghanistan Inter-agency Communication and Accountability Centre (ICAC) generally known as Awaaz Afghanistan is an inter-agency two-way communication and accountability mechanism that responds to the data and communication wants of affected populations in Afghanistan and permits affected populations to form their very own aid and restoration. Primarily based in Kabul and functioning as a toll-free humanitarian helpline, Awaaz Afghanistan is a hyperlink to the partnership between those that want to help and those that want help and is accountable to each constituencies.

Supported by the Humanitarian Nation Staff, with present funding from the Afghanistan Humanitarian Fund (AHF), the European Fee Directorate-Normal for European Civil Safety and Humanitarian Help Operations (ECHO), The United Nations Entity for Gender Equality and the Empowerment of Ladies (UN Ladies), United Nations Inhabitants Fund (UNFPA), Worldwide Organisation for Migration (IOM), United Nations Growth Fund (UNDP), and the Authorities of Japan, Awaaz’s main goal is to advertise two-way communication between affected populations to:

  1. Empower communities via the availability of accessible and well timed info on how you can entry humanitarian companies and assets required to enhance their scenario
  2. Assist guarantee environment friendly and efficient coordination of humanitarian actors working in Afghanistan by gathering and circulating details about the pressing wants and priorities of affected populations
  3. Assist an surroundings of transparency and accountability by:
    1. Establishing an easy-to-access and secure mechanism via which affected populations can lodge suggestions and complaints
    2. Channelling suggestions and complaints to humanitarian actors to affect humanitarian programming and form high quality advocacy

Following nation and international commitments to Accountability to Affected Populations (AAP), there are growing efforts in Afghanistan to strengthen system-wide accountability and improve the position and voices of affected communities within the humanitarian response. Whereas progress has been made to combine AAP throughout the humanitarian programme cycle, challenges and obstacles to operationalize response-wide AAP stay because of the present socio-political panorama. Afghanistan has a well-established and complete AAP mechanism comprised of three complementary elements – the Minimal Requirements for High quality Programming, the Neighborhood Voices and Accountability platform, and the Awaaz helpline – all coordinated by the Afghanistan AAP Working Group (led by UNFPA and ACBAR) and based mostly on the collective AAP Technique.

Awaaz Afghanistan’s prolonged challenge element funded by the Central Emergency Response Fund (CERF) will strengthen system-wide AAP to make sure that decision-making energy is within the fingers of affected communities. Venture actions can be coordinated by Awaaz supported by the implementing companions, and led by the Afghanistan AAP Working Group harmonizing collective AAP efforts. The AAP WG co-chairs will work with OCHA and the devoted challenge staff to make sure that the challenge is totally harmonized with different ongoing efforts, together with linkages with GiHA and DIWG and with the AAP indicators and technique outlined within the 2024 HNRP. The challenge staff will recurrently report back to the AAP WG, which will even conduct subject assessments as required to make sure that challenge is making applicable progress in opposition to the important thing indicators.

The challenge will notably improve:

  • Ongoing efforts of speaking with communities via accessible codecs and languages
  • Actual-time participation of communities in response
  • Neighborhood validation of suggestions and considerations about humanitarian response (real-time subject monitoring)

Goal and Scope of Project

UNOPS is in search of a Venture Administration Assist Officer accountable to coordinate Awaaz’s prolonged help to the response on institution and implementation of the collective accountability platform with the implementing companions and AAP stakeholders below the Central Emergency Response Fund (CERF) contribution. The end result of this consultancy is to additional strengthen and streamline AAP processes as a part of its general goal to strengthen accountability to affected populations in Afghanistan.

This results of this consultancy achieves Awaaz’s targets via the availability of:

  • Efficient implementation of the neighborhood validation element via implementing companions, institution of a response huge collective AAP platform to additional strengthening collective accountability to affected folks in Afghanistan
  • The incumbent experiences to the Venture Supervisor.



The incumbent will carry out the next duties with transparency and integrity, and in adherence to the humanitarian requirements for info administration as offered by the Lively Studying Community for Accountability and Efficiency (ALNAP), the Inter-Company Standing Committee (IASC) and the Sphere Handbook:

  • Present key help to the challenge supervisor, and challenge help staff as required to implement the challenge.
  • Assist coaching design processes for the response companions ongoing capability constructing periods.
  • Signify Awaaz at conferences upon request, together with however not restricted to cluster-level conferences. Design and ship cluster-specific, and different tailor-made displays as required.
  • Stay knowledgeable of correct and up-to-date info on the humanitarian response, AAP, and knowledge related to affected communities. Guarantee this info is shared with the staff in a time delicate method.
  • Assist in information evaluation, referrals monitoring, and companions suggestions. Doc suggestions from companions in a scientific option to facilitate evaluation and reporting of influence, closing the loop on complaints, and supporting the general accountability of humanitarian actors to the affected inhabitants.
  • Assist monitoring companies and surveys for varied companions, together with the event of questionnaires, information sampling, steerage and coaching of operators, information cleansing, information evaluation and report writing.
  • Present technical help to the staff in growth of the reporting templates, specifically with the drafting of inside and exterior experiences inside given deadlines;
  • Set up and preserve an efficient implementation technique for the challenge, incorporating strategies for the great accomplice engagement and outreach efforts as required, in addition to guarantee digestion of public info merchandise and facilitated presence at key coordination boards;
  • Total accountability for the challenge experiences on actions, together with newsletters, substantive progress experiences, bulletins, tasks briefs, evaluation and survey experiences, annual experiences, challenge ultimate report, and ad-hoc experiences upon request, making certain full compliance of challenge actions with UNOPS and donors’ pointers and necessities;
  • Work together and observe up with the challenge supervisor and the challenge groups to solicit case research, classes realized, success tales, and finest practices for inside and exterior sharing.
  • Put together success tales and finest practices reported by the challenge staff for inclusion in challenge dashboards and experiences when wanted;
  • Contribute to preparation of briefs, speaking factors, key messaging for discussions with companions in key coordination conferences to debate information, traits evaluation and any recognized gaps and/or wants noticed;
  • Offers inputs and steerage on the transformation of challenge information into extra usable types of info that can be utilized for reporting and evaluation together with statistics, maps, charts, displays and different experiences as required by the challenge.
  • Present technical help on all elements of challenge outcomes reporting, together with steerage, stakeholder engagement, information assortment enrichment, high quality assurance and evaluation;
  • Monitor and supply high quality assurance, together with information verification and subject visits when wanted on companions progress and challenge actions.
  • Constructing and sustaining efficient working relationships with challenge stakeholders to make sure efficient challenge supply
  • Help within the documentation of key findings in common evaluation of the challenge’s influence on the response, together with operational developments, achievements, constraints, considerations, and request for help, and within the communication of those findings to companions, donors and different stakeholders;
  • Collect and report on suggestions from companions in a scientific option to facilitate evaluation, reporting of influence, procedures on referrals, and help the general accountability of humanitarian actors to the affected inhabitants;
  • Keep shut interplay with Venture staff to share info and information as associated to challenge actions and communications;
  • Ensures general integrity, high quality, accessibility and accuracy of knowledge throughout challenge and reporting dashboard;
  • Show a capability to study rapidly, observe procedures, and act professionally always
  • Be versatile in endeavor the duties and duties connected to their job; incumbents could also be requested to carry out different duties which fairly correspond to the overall character of their job and their degree of accountability, together with taking assembly minutes.




  • Superior College Diploma (Grasp Diploma or equal) in challenge administration, enterprise administration, statistics, M&E, Knowledge Evaluation, or a associated subject. First-level college diploma in challenge administration, enterprise administration, statistics, M&E, Knowledge Evaluation, or different related self-discipline together with 2 further years of related expertise could also be accepted in lieu of a sophisticated college diploma.



  • Minimal of 1 12 months of progressive accountable expertise in Monitoring and Analysis, Knowledge Assortment and Evaluation, Managerial or supervisory roles.
  • Robust background in information assortment, evaluation and presentation of information
  • Robust expertise in utilization of computer systems and Microsoft Workplace software program packages (MS Phrase, and Excel particularly)


  • Data of and expertise in gender sensitivity, gender-based violence, sexual exploitation and abuse, Accountability to Affected Populations (AAP), grievance suggestions response mechanisms, referral pathways, and neighborhood engagement.
  • Robust background in managing groups and implementing companions.
  • Data of latest information evaluation and visualisation options comparable to PowerBI, Tableau…and so on.
  • Working information of Google swimsuit.


  • Fluency (oral and written) in English is required.
  • Fluency in Pashto and/or Dari languages is very desired.



Develops and implements sustainable enterprise methods, thinks long run and externally with a purpose to positively form the group. Anticipates and perceives the influence and implications of future choices and actions on different components of the group.(for ranges IICA-2, IICA-3, LICA Specialist- 10, LICA Specialist-11, NOC, NOD, P3, P4 and above)
Treats all people with respect; responds sensitively to variations and encourages others to do the identical. Upholds organizational and moral norms. Maintains excessive requirements of trustworthiness. Function mannequin for variety and inclusion.
Acts as a constructive position mannequin contributing to the staff spirit. Collaborates and helps the event of others. For folks managers solely: Acts as constructive management position mannequin, motivates, directs and evokes others to succeed, using applicable management kinds.
Demonstrates understanding of the influence of personal position on all companions and all the time places the tip beneficiary first. Builds and maintains sturdy exterior relationships and is a reliable accomplice for others (if related to the position).
Effectively establishes an applicable plan of action for self and/or others to perform a objective. Actions result in complete job accomplishment via concern for high quality in all areas. Sees alternatives and takes the initiative to behave on them. Understands that accountable use of assets maximizes our influence on our beneficiaries.
Open to alter and versatile in a quick paced surroundings. Successfully adapts personal method to swimsuit altering circumstances or necessities. Displays on experiences and modifies personal conduct. Efficiency is constant, even below stress. At all times pursues steady enhancements.
Evaluates information and programs of motion to achieve logical, pragmatic choices. Takes an unbiased, rational method with calculated dangers. Applies innovation and creativity to problem-solving.
Expresses concepts or information in a transparent, concise and open method. Communication signifies a consideration for the sentiments and wishes of others. Actively listens and proactively shares information. Handles battle successfully, by overcoming variations of opinion and discovering frequent floor.



Contract kind: Native ICA Specialist

Contract degree: LICA8
Contract period: Ongoing ICA – Open-ended, topic to organizational necessities, availability of funds and passable efficiency

For extra particulars in regards to the ICA contractual modality, please observe this hyperlink:


  • Please observe that UNOPS doesn’t settle for unsolicited resumes.
  • Functions acquired after the deadline is not going to be thought of.
  • Please observe that solely shortlisted candidates can be contacted and advance to the subsequent stage of the choice course of, which includes varied assessments.
  • UNOPS embraces variety and is dedicated to equal employment alternative. Our workforce consists of many various nationalities, cultures, languages, races, gender identities, sexual orientations, and skills. UNOPS seeks to maintain and strengthen this variety to make sure equal alternatives in addition to an inclusive working surroundings for its total workforce.
  • Certified ladies and candidates from teams that are underrepresented within the UNOPS workforce are inspired to use. These embrace specifically candidates from racialized and/or indigenous teams, members of minority gender identities and sexual orientations, and folks with disabilities.
  • We want to guarantee all candidates carry out at their finest through the evaluation course of. In case you are shortlisted and require further help to finish any evaluation, together with affordable lodging, please inform our human assets staff if you obtain an invite.

Phrases and Circumstances

  • For workers positions solely, UNOPS reserves the suitable to nominate a candidate at a decrease degree than the marketed degree of the submit.
  • For retainer contracts, you could full just a few Obligatory Programs (they take round 4 hours to finish) in your individual time, earlier than offering companies to UNOPS. For extra info on a retainer contract here.
  • All UNOPS personnel are accountable for performing their duties in accordance with the UN Constitution and UNOPS Insurance policies and Directions, in addition to different related accountability frameworks. As well as, all personnel should reveal an understanding of the Sustainable Growth Objectives (SDGs) in a fashion according to UN core values and the UN Frequent Agenda.
  • It’s the coverage of UNOPS to conduct background checks on all potential personnel. Recruitment in UNOPS is contingent on the outcomes of such checks.


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