PSP IG Assistant (F2F Agency)

Hardship Level (not applicable for home-based)

A (least hardship)

Family

UNOPS LICA4

2024-10-01

August 25, 2024

1. General Background
UNHCR Korea’s Private Sector Partnership Service team has achieved a significant growth since 2009 and broadened the base for continued expansion of fundraising programs. 2024 will be the 4rd year to implement the 2021-2025 Long term Strategic plans with the aim for a further sustainable advancement and successful achievement of the goal. For this, UNHCR Korea aims to have a staff responsible for Face-to-Face (F2F) Agency management that will help the team to drive more effective fundraising in the Face-to-Face program, which is the largest acquisition channel for UNHCR Korea.      

2. Purpose and Scope of Assignment
(Concise and detailed description of activities, tasks and responsibilities to be undertaken, including expected travel, if applicable)
     
The main objective of this LICA is to assist management of the outsourced Agencies which provide Face-to-Face Fundraising services to UNHCR to ensure that the F2F Agency Program achieves targets and deliver the most valued services to UNHCR. The LICA will also be responsible for identifying new growth opportunities for the F2F Agency Program. The following is a list of responsibilities for this LICA:

Manage Face-to-Face Agency Programs
• Assists in establishing productive, professional relationships with Agencies which provide Face-to-Face (F2F) Fundraising services to UNHCR;
• Assists in maintaining good professional relationships and rapport with the Agencies and liaise closely with them on a daily basis;
• Ensures that F2F Agency Programs achieve targets and provide services in compliance with UNHCR rules and regulations;
• Monitors and tracks budgets for F2F Agency Programs;
• Forecasts and tracks key performance indicators for F2F Agency Programs;
• Oversees campaign costs and processes invoices for F2F Agency Programs;
• Provides regular training to F2F Agency Fundraisers on UNHCR issues, new fundraising campaigns, F2F Code of Conduct, workflows, and etc.;
• Ensures that F2F Agency Fundraisers are properly trained and represent UNHCR in a professional manner by coordinating professional mystery shopping activities;
• Proactively assesses, clarifies, and validates F2F Agency Programs needs on an ongoing basis;
• Communicate clearly the results and the progress of the F2F Agency Programs to the Face-to-Face Manager;

Administration and Support
• Contributes to developing effective F2F Fundraising materials and campaign contents;
• Assist in procurement processes for Face-to-Face activities including the preparation of RFQs or RFPs, receipt of quotations, bids or proposals in compliance with the procurement standards and rules;
• Assists in managing, organizing and delivering the equipment and supplies necessary for the F2F Agency Programs;
• Provides management support for UNHCR’s Private Sector Partnerships work as a team member;
• Performs other duties as required.

3. Monitoring and Progress Controls
(Clear description of measurable outputs, milestones, key performance indicators and/or reporting requirements which will enable performance monitoring)
     
The individual contractor will perform duty in a combination of office and flexible working environment in line with UNHCR Korea’s guidelines under direct supervision of Associate PSP IG Officer.

4. Qualifications and Experience

a. Education
– Completion of high school diploma or University degree in preferably Business, Economics, Marketing, Communication or International Development

b. Work Experience
– Minimum 1 year of relevant working experience with High School diploma; or 0 year of experience with Bachelor or equivalent or higher

c. Key Competencies
– Excellent communication skills
– Strong interpersonal skills
– Analytical, decision-making and management skills
– Excellent listening, negotiation and presentation skills
– Ability to manage multiple projects concurrently
– Ability to learn new systems quickly and create improved efficiency
– Fluency in Korean and English (both written and spoken)      

d. Preferred Qualifications
– Interest in humanitarian activities or international organizations.

Standard Job Description

Required Languages

,

,

Desired Languages

Korean

,

English

,

Additional Qualifications

Skills

Education

Certifications

Other information

This position doesn’t require a functional clearance

Home-Based

No