PubSec Field Technical Strategist – Microsoft in Atlanta, Georgia

Job Summary

The PubSec Field Technical Strategist – Microsoft will be responsible for supporting the Microsoft Account Executive and providing the customer with technical guidance when implementing and consuming Microsoft Technologies.

The PubSec Field Technical Strategist, Microsoft will report to the PubSec District Manager – Microsoft. PubSec FTS is expected to spend time interfacing and building relationships with existing and potential SHI customers, the MS Account Executive team and other internal support organizations and Microsoft. They will provide support in identifying new opportunities, networking, and following up on potential leads. The PubSec FTS must be a continuous learner and curious about current and future Microsoft technologies.

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

Responsibilities

Include, but are not limited to:

• Build and maintain relationship with Microsoft Customer Technical Specialists

• Build and maintain relationship with customer Online Service Manager

• Collaborate on RFPs and provide mentorship and insight into current MS offerings

• Oversee account prioritization, solution, and sales play creation to help educate and enable sales

• Identify gaps in the market and spot opportunities to drive SHI value in MS sales

• Hold one to many seminars on MS technology

• Identify and pursue top priority opportunities

• Collaborate with Microsoft support resources with goal of efficient and accurate customer communication

• Act as liaison between Microsoft Account Executive (MAE) and Advanced Solutions Group

• Collaborate with Core SE on strategic customer planning and opportunity development

• Meet with customers to consult on Microsoft products, implementation, and adoption strategies.

• Recommend third party solutions when indicated

• Develop demos for popular Microsoft use cases to drive professional services engagements

• Participate and present in MAE training program

• Achieve technical and administrative Microsoft Certifications as needed

Qualifications

• Bachelor’s Degree or equivalent experience

• Minimum 5+ years background administering MS technology, outside sales or equivalent technical experience

• Experience present to and/or working with C-Level executives

• Possess a proven track record in attaining sales goals and quotas

• Demonstrated ability to put together proposals and sales strategy for prospect

Required Skills

• Ability to self-study and engage in independent work to increase job related knowledge and skills

• Highly Motivated and Organized

• Strong written and verbal communication skills

• Strong problem solving, organizational and interpersonal skills

• Highly focused on customer solutions and satisfaction

• Excellent presentation skills

• Strong consultative sales skills

• Collaborate across teams

• Ability to facilitate technical discussions and break down complex solutions

Certifications Required

• MCT – MSFT Certified Trainer

• M365 – Enterprise Admin Expert

• Azure Fundamentals

Ongoing Certification Requirements:

• Acquire accreditations and meet other training requirements throughout the lifetime of the role

• Every 6 months will take and pass a Microsoft Exam (Advanced)

Unique Requirements

• Overnight travel may be required.

• Position requires travel to company events and meetings

Additional Information

• The estimated annual pay range for this position is $120,000 – $180,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

• Equal Employment Opportunity – M/F/Disability/Protected Veteran Status.

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Job Locations US-Remote

Requisition ID 2024-17781

Approved Min (Total Target Comp) USD $120,000.00/Yr.

Approved Max (Total Target Comp) USD $180,000.00/Yr.

Compensation Structure Base Plus Bonus

Category Technical Presales/Post Sales