Quality Engineer

Service Victoria -

Full Job Description

Service Victoria is the one place to go for presidency companies. It is our job to make issues straightforward for patrons and we’re pleased with our monitor file. Buyer satisfaction with Service Victoria is persistently excessive at greater than 95 per cent and our app was probably the most downloaded in Australia in 2021.

We ship fashionable authorities companies designed round individuals’s wants. We have delivered greater than a billion transactions, together with QR code check-ins, automobile registration funds, ambulance subscriptions, vouchers and cashbacks to assist scale back the price of residing, and extra.

Our work permits Victorians to simply entry greater than 130 of the most well-liked companies by means of Service Victoria’s cell app and web site.

We’re at all times creating thrilling new merchandise. We have got a digital pockets, with a digital driver licence in pilot part, and there is a rising variety of licences, certificates and different government-issued credentials.

The Service Victoria tradition is dynamic and fast-paced, and the way in which we work is very collaborative. You will be based mostly in our Footscray HQ. Versatile work preparations, together with hybrid do business from home preparations, could also be out there relying on the place necessities.

Concerning the position

Service Victoria is now targeted on constructing the longer term organisation and the suitable IT organisation construction and functionality that may enable the carried out options to be maintained, supported and expanded on an on-going foundation. Additionally, you will have an opportunity to work on constantly bettering our service providing by bringing in structured enhancements based mostly on information analytics and insights from buyer expertise officers.

Key duties


  • Champions high quality in supply groups and throughout the broader know-how group
  • Develops and implements guide and automatic testing methods and options
  • Works with supply leads and managers to outline high quality requirements
  • Creates complete and properly structured check plans and check instances
  • Estimates, prioritises and coordinates high quality testing actions
  • Designs and implements automated exams
  • Debugs and defines corrective actions
  • Tracks high quality metrics
  • Applies each automated and guide testing strategies appropriately
  • Investigates product high quality and suggests enhancements to extend buyer satisfaction
  • Assist to develops high quality options to difficult and complicated product necessities.
  • Contributes to the know-how technique offering steering round testing and deployment greatest observe
  • Contributes to each technical selections and enterprise necessities
  • Participates in a tradition of continuous enchancment and introspection and strives to continually enhance inside the staff
  • Proactively retains updated with related know-how, developments, developments, and developments

Key choice standards


  • Confirmed work expertise in software program growth and software program high quality assurance
  • Demonstrated means in utilising up to date automated testing frameworks and instruments to fulfill testing goals
  • Robust information of QA methodologies and processes
  • Expertise in writing clear, concise check plans and check instances
  • Fingers on expertise with each black and white field testing
  • Intermediate coding means with a excessive functionality in writing check scripts
  • Expertise working in Agile supply
  • Expertise with efficiency and/or safety testing is a plus
  • A ardour for preserving updated with testing developments
  • A eager consideration to element and keenness for excellent person experiences
  • Wonderful analytical and problem-solving abilities
  • Nice communication and talent to construct efficient skilled relationships with enterprise staff leaders, and staff members
  • Want to study from others and continually enhance your craft
  • A well-developed sense of empathy on your prospects, each inside and exterior

Desired Expertise/{Qualifications}

  • 2+ years of expertise in high quality engineering, high quality assurance or an identical position
  • Expertise coding and utilizing QA software program instruments and processes
  • Diploma in laptop science, engineering or associated topic
  • Expertise working in an Agile supply methodology
  • Expertise working with process administration instruments corresponding to JIRA

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