Receptionist in Johnston, Iowa

Description We are seeking a dedicated individual to fill our Receptionist role located in Johnston, Iowa. This position is crucial for providing excellent customer service, managing a multi-line phone system, and handling various administrative tasks. The role operates within a dynamic and fast-paced environment where communication and organizational skills are key.

Responsibilities:

• Answering multi-line phone system promptly and professionally.

• Providing exceptional customer service, promptly addressing inquiries and concerns.

• Performing data entry tasks with accuracy and efficiency.

• Managing email correspondence, ensuring timely response and follow-ups.

• Organizing files and maintaining an orderly filing system.

• Scheduling appointments and managing calendars.

• Performing general receptionist duties, including greeting visitors and directing them appropriately.

• Using Microsoft suite (Word, Excel, Outlook) for various tasks.

• Taking initiative in resolving issues and improving processes.

• Handling front-line phones and customer service as required. Requirements • Proficiency in Microsoft Word, Microsoft Excel, and Microsoft Outlook is required.

• Should have experience in answering multi-line phone systems.

• Must have a minimum of 1 year of experience in a Receptionist role.

• Strong customer service skills are essential.

• Must be capable of performing data entry tasks accurately and efficiently.

• Excellent interpersonal skills are required.

• Should have experience in organizing files and maintaining an organized workspace.

• Must be capable of scheduling appointments and managing calendars.

• Should be proficient in email correspondence and other forms of digital communication.

• Must have a thorough understanding of typical receptionist duties and responsibilities.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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