Receptionist/Security guard

The incumbent will be working in UNDP’s project office at the address 58, Chochua Street, Sukhumi. There are 2 floors in the building with one adjacent one-storey building used by UNDP projects. The incumbent should demonstrate dedication and commitment to the work and strictly adhere to the office rules and regulations.

1. Provision of general reception and information services
2. Provision of security support services
3. Provision of logistic support services

Provision of general reception and information services

• Manage and plan the front desk coverage.
• Monitor all visitors to the office; provide assistance to visitors by giving them directions and accurate information related to UNDP.
• Maintain information in the surveillance system, resolve minor technical problems, and report to the telephone service provider for regular maintenance and repair.

Provision of Security Support services

• Provide security inspection services for the building and surroundings during the day;
• Ensure access control to the UNDP project office, check visitors and their belongings, screen vehicles parked by the  premises;
• Maintain orderand identify any surveillance directed at the UNDP project office;
• Prevent unwanted visitors from entering the building;
• Check and inspect incoming mail before further distribution;
• In the event of any emergency follow the procedures / SOPs outlined in the Guidelines for the Security Guards of the UN Offices;
• Ensuring fire extinguishers are provided and located throughout the UNDP project office and the staff is familiar with the use of them in the working order;
• Assist in conducting drills for rapid evacuation of premises twice a year for UNDP staff and personnel.

Provision of logistic support services

• Manage and ensure the timely maintenance of the office generator.
• Manage and ensure the proper functioning of surveillance security equipment (i.e. cameras, access control system etc.).

The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.

Institutional Arrangement

The Receptionist/Security Guard will work under the overall guidance Specialist – Team Leader for Crisis Prevention and Recovery (CPR) and direct supervision of the UNDP’s Partnership for Resilience Programme (PRP) Project Manager, and in tight coordination with UNDSS FSCO who will provide him/her with technical support/oversight.

Security Services             Security risk management          Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans

Security Services             Security incident management & monitoring              Ability to provide adequate response to security incidents/events

Security Services             Security crisis management & response  Knowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events

Security Services             Security policy awareness & Implementation               Knowledge of security policy concepts and ability to apply to strategic and/or practical situations

Security Services             Safety management (including Air, Road, Fire)              Knowledge of air, road, and fire safety programmes/systems and ability to assess risks and identify mitigation measures

Security Services             Physical/premises security design, implementation and management         Ability to conduct accurate premises assessments on UN facilities to ensure appropriate mitigation measures are in place. Ability to design, support the implementation and test physical security systems for UNDP premises

Business management  Communication              Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience

Ability to manage communications internally and externally, through media, social media and other appropriate channels