Recovery Support Care Manager in Canon City, Colorado

POSITION: Recovery Support Care Manager

The Recovery Support Care Manager (RSCM) provides a partnership approach
to healthcare and community-based services, to support medical, social,
developmental, behavioral, educational, and financial needs to optimize
health and wellness and support recovery.

DUTIES:

Level I
* Works closely as part of a clinical team following the treatment plan and
documenting appropriately.
* Works closely within the client support services team to ensure the highest
level of client care.
* Works with team members and supervisor to ensure management of cases is
appropriate.
* Performs case/care coordination tasks as assigned in a timely manner.
* Completes clinical documentation and navigation of Electronic Health Record.
* Maintains professional demeanor and confidentiality when interacting with
co-workers and clients.
* Serves as a source of general information regarding care/case
management, company, and community partners.
* Participates in required learning activities and attends staff meetings.
* Completes all trainings, including, but not limited to, Bridges out of
Poverty, Mental Health First Aid, and Motivational Interviewing.
* Maintains regular and predictable attendance of assigned work shifts.
* Effectively communicates with other team members.
* Fully understands client’s rights and client responsibilities.

Level II
* Maintains all Level I requirements.
* Demonstrates operational knowledge of resources and support of clients.
* Demonstrates critical thinking skills and autonomy as it relates to client
care.
* Exhibits effective time management skills and ability to multitask.
* Communicates case management perspective with diverse clinical team members.
* Provides constructive consultation and support to other team members
regarding ethical decision-making, healthy professional boundaries, and
the level of client support needed.
* Successfully completes home or community visits with clients.
* Reviews documentation of team members and mentors as needed to build skill
level.
Participates in treatment plan development as required.
* Demonstrates full understanding of care coordination spreadsheets,
deliverables, and documentation.
* Coordinates care with primary care providers and specialty clinics to meet
member needs specific to their disease condition and health care utilization.
* Facilitates bachelor’s level support groups in conjunction with clinical
treatment team and supervisor.
* Demonstrates competency in providing regular skills-based interventions
appropriate to case/care coordinator role supporting clinical treatment plan.
* Demonstrates a full understanding of multi system approach to care.
* Actively pursues additional education and certification in case/care
coordination field.
* Maintains positive community partner relationships.

Level III
* Completes and maintains all level I and level II requirements.
* Analyze complex, and sometimes contradictory information to effectively
solve problems.
* Make appropriate and timely decisions that keep clients and the team moving
forward.
* Gains the confidence of co-workers through honesty, integrity, and
authenticity.
* Actively learns through experimentation when tackling new problems using
both successes and failures.
* Assists in the coordination of department goals and work assignments of
other case/care coordinators.
* Provides data-based input for budget, staffing and assignments in support
of department leaders.
* Represents agency and is primary contact for at least one community partner
meeting identifying resources and supports for client service needs.
* Acts as primary liaison to a community group.
* Designs and participates in specialty program development and maintenance.
* Utilizes experience and education to design client intervention strategies.
* Acts as a mentor to Level I care navigators.

REQUIREMENTS:

Level I – Bachelor’s degree in health or human service-related Field or
bachelor’s degree with one year of human services related experience.

Level II – Enrolled in an agency approved Care Navigation Training Program.

Level III – Completion of Care Navigation Certification Program, pass state
assessment, and listed on the Colorado Health Navigator Registry, with 6
months post completion experience.

OTHER REQUIREMENTS:

• Annual TB, federally required drug screening, and Influenza vaccination
  or compliance with policy and procedure.
• Required possession of a valid state driver’s license.
• Successful candidate must submit to and pass, post-offer drug screen.

WAGE: $20.27 – $25.70 / Hourly

SHIFTS: Full-time – 40 hours per week

JOB SITE: Canon City, CO