Recruiting Operations Specialist in Charlotte, North Carolina

Are you a talent acquisition professional who secretly loves technology and troubleshooting issue with it? Do you like working in a dynamic environment where you are always busy and no two days are the same? If so, then this Recruiting Operations Specialist role is for you.

BE PART OF THE CONNECTION

Spectrum’s recruiters depend on the Talent Attraction and Acquisition’s Operations Center of Excellence to define recruiting processes and to make our TA tech stack work for them. Our Recruiting Operations Specialists are on the front line, providing immediate support and troubleshooting to recruiters using our Applicant Tracking System (iCIMS). You will:

• Review tickets submitted by recruiters, comparing the information in the ATS to clarify the recruiter’s true need. Apply knowledge of the ATS to: determine the cause of the issue, take action to resolve the issue, or communicate the issue to our technology partners.

• Monitor ATS dashboard reports to identify candidates and/or requisitions that require intervention to ensure proper processing.

• Monitor requisition activity and system audit logs to identify compliance issues, escalating as appropriate.

• Compile scorecard data (e.g., compliance, tool usage) in Excel.

• Document internal team processes to build reference library.

• Develop recruiter-facing job aids to support compliant and efficient usage of the recruiting systems.

WHAT YOU’LL BRING TO SPECTRUM

Required Qualifications

• Experience: 2+ years experience in talent acquisition

• Education: Bachelor’s degree in Human Resources or related field

• Skills: Ability to build strong relationships while driving results; ability to analyze and interpret data; analytical mindset; data manipulation capabilities including reporting; knowledge of talent acquisition and best practices

Preferred Qualifications

• Knowledge of, and experience working in iCIMS ATS

• Intermediate level skills in MS Excel

SPECTRUM CONNECTS YOU TO MORE

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company

• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas

• Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

Total Rewards: See all the ways we invest in you—at work and in life (https://jobs.spectrum.com/compensation-and-benefits)

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HRC329 2024-41654 2024

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. (https://www.youtube.com/watch?v=FUdvF6eZTWY)

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)