Refugee Health Navigator

SCOPE OF WORK

The Refugee Health Navigator oversees all refugee health initiatives including navigating the U.S. healthcare system, educating refugees on various healthcare topics and acting as a liaison between the IRC in Missoula and community health partners. In addition, the Refugee Healthcare Navigator is responsible for facilitating health access for newly resettled refugees and improving refugees’ awareness of and ability to independently access health services.

RESPONSIBILITIES

• Implement health programs and coordinate activities for the Refugee Health Promotion Grant
• Assist refugees in navigating the U.S. healthcare system and educate refugees about various healthcare topics
• Improve existing relationships and generate new partnerships with local organizations to create a community that is more educated about refugee health and mental health and providing culturally competent care
• Conduct initial health assessments, coordinate health intakes to be completed within 30 days after arrival and coordinate health screening follow-up appointments and referrals
• Ensure that refugees in Missoula can have their healthcare needs addressed and that families have guidance and support as they work towards long-term health and self-sufficiency
• Complete health-related case notes
• Track outcomes, collect and analyze data, and comply with the monitoring and reporting to the program funder
• Participate in program meetings, staff development activities, and general office operations and support
• Transport clients to appointments
• Other related duties as assigned

REQUIREMENTS

• Bachelor’s degree in Public Health, Health Promotion or Social Work or equivalent education.
• Minimum 2-4 years of work experience in health care, health education, or administration; preferably with diverse/refugee population
• Familiar with Medicaid, US health care system, and refugee health needs/issues
• Excellent verbal and written communication skills in English and demonstrated success working and communicating effectively in a multi-cultural environment and with limited-English speakers
• Demonstrated ability to work independently and as a team member
• Strong computer skill with proficiency in Microsoft Office (Word, Excel, and Outlook); experience working in databases helpful
• Well-organized with proven ability to prioritize duties and manage time effectively
• Commitment to the IRC mission and core values
• Valid driver’s license, current insurance and access to reliable transportation required. Ability to lift 50lbs.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12-month time period.