Remote Inbound Sales Representative (Saskatchewan)

Job title:

Distant Inbound Gross sales Consultant (Saskatchewan)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEWREMOTE INBOUND SALES REPRESENTATIVE (SASKATCHEWAN)Searching for alternatives to work for a quickly rising firm? We’re on the lookout for name middle representatives to help inbound and outbound customer support and gross sales tasks for all kinds of shoppers. On this position, you’ll deal with inbound inquiries, troubleshoot fundamental technical points, and supply clients with high quality product and companies. Candidates ought to have wonderful communication abilities, prepared to study on the job, and be extremely dependable.There are all kinds of challenge openings accessible representing among the most recognizable manufacturers on the planet. Schedules fluctuate by website and program; nevertheless, we are able to often discover one thing that works for everybody.That is an entry-level place that provides on the job paid coaching. Whereas prior contact middle expertise isn’t required, expertise in customer support, tech help, inside gross sales or back-office help is a plus. Candidates must be extremely dependable, have nice communication abilities and be prepared to consistently study on the job.…POSITION RESPONSIBILITIESWHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?This place helps customer support, technical help, and buyer gross sales interactions. This position requires you to work together with tons of of shoppers every week throughout the nation to resolve help points, promote new services, and guarantee finest at school buyer expertise. Along with being the perfect within the enterprise in terms of buyer interactions, you will have to be assured, totally engaged, a group participant, and devoted to bringing a constructive and enthusiastic outlook to work every day.Our entry-level Contact Heart Representatives are liable for the next duties:

• Take heed to clients, perceive their wants, and resolve buyer points
• Make the most of techniques and expertise to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales abilities to improve
• Clarify and place the merchandise and processes with clients
• Appropriately escalate buyer dissatisfaction with managerial group
• Guarantee first name decision by way of issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?MCI supplies all new staff with world-class coaching, so all constructive, pushed, and assured candidates are inspired to use. Ideally suited candidates for this place are extremely motivated, energetic, and devoted.{Qualifications}

• Should be 18 years of age or older
• Highschool diploma or equal
• Glorious organizational, written, and oral communication abilities
• The flexibility to sort swiftly and precisely (20+ phrases a minute)
• Fundamental data of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Fundamental understanding of Home windows working system
• Extremely dependable with the power to take care of common attendance and punctuality
• The flexibility to guage, troubleshoot, and follow-up on buyer points
• A flair for battle decision, downside fixing and negotiation
• Should be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Means to multi-task, keep centered and self handle
• Sturdy group orientation and buyer focus
• The flexibility to thrive in a fast-paced setting the place change and ambiguity prevalent
• Glorious interpersonal abilities and the power to construct relationships along with your group and clients

COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We consider that arduous work ought to repay, so we make it possible for our compensation and complete rewards are aggressive. Normal beginning compensation is commensurate with expertise. Common critiques and raises are awarded based mostly on tenure and efficiency, so our staff make extra annually.Workers earn paid day without work in addition to paid holidays and paid coaching alternatives. Common day by day, weekly and month-to-month incentives are a part of the general compensation our group members take pleasure in and embrace financial incentive and prizes resembling computer systems, tablets, telephones, TV’s, journeys, tickets, and even automobiles. Along with our commonplace group advantages providing for full-time staff following 90-days of employment, all staff are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans fluctuate barely by location.JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Participating Work Atmosphere
• Informal Gown Code
• Money and Prize Contests

PHYSICAL REQUIREMENTSThis job operates in knowledgeable workplace setting. Whereas performing the duties of this job, the worker might be largely sedentary and might be required to take a seat/stand for lengthy intervals whereas utilizing a pc and phone headset. The worker might be usually required to function a pc and different workplace gear, together with a telephone, copier, and printer. The worker might often be required to maneuver concerning the workplace to perform duties; attain in any path; elevate or decrease objects, transfer objects from place to put, maintain onto objects, and transfer or exert pressure as much as forty (40) kilos.CONDITIONS OF EMPLOYMENT

• Should be licensed to work of their nation of residence (The USA or Canada)
• Should be prepared to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job affords are contingent on background/safety investigation outcomes

REGARDING COVID-19As an employer supporting crucial Federal, State, Provincial, and Business shoppers, we’ve got taken steps to make sure that we stay operational whereas taking each precaution doable to forestall the unfold of COVID-19 and hold our staff secure.Measures embrace social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, day by day contactless temperature checks for these important staff working on-site, journey insurance policies limiting journey and necessary quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site staff are usually not at their workstation.REGARDING MASKSTo assist shield our candidates and staff, we’re REQUESTING that each one on-site candidates put on a masks to interviews and coaching. In places the place state or native authorities has mandated using masks, we’ll abide by the mandate, and REQUIRE masks be worn when on-location.For extra info on MCI’s response to COVID-19 please go to .REASONABLE ACCOMMODATIONIn step with the Individuals with Disabilities Act (ADA) it’s the coverage of MCI and associates to offer cheap lodging when requested by a professional applicant or worker with a incapacity except such lodging would trigger undue hardship. The coverage relating to requests for cheap lodging applies to all features of employment. If cheap lodging is required, please contact Kate Murph, Vice President of Human Assets, .EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace variations and consider range is a profit to our staff, our firm, our clients, and our neighborhood. All features of employment at MCI are based mostly solely on an individual’s advantage and {qualifications}. MCI maintains a piece setting free from discrimination, one the place staff are handled with dignity and respect. All staff share within the duty for fulfilling MCI’s dedication to a various and equal alternative work setting.MCI doesn’t discriminate towards any worker or applicant on the idea of age, ancestry, coloration, household or medical care go away, gender identification or expression, genetic info, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or some other attribute protected by relevant legal guidelines, laws, and ordinances. MCI will contemplate for employment certified candidates with felony histories in a way according to native and federal necessities.MCI is not going to tolerate discrimination or harassment based mostly on any of those traits. We adhere to those ideas in all features of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure applications, and self-discipline. As well as, it’s the coverage of MCI to offer cheap lodging to certified staff who’ve protected disabilities to the extent required by relevant legal guidelines, laws, and ordinances the place an worker works.ABOUT USMCI ( ) helps clients tackle their CX and DX challenges in another way, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists firms with enterprise course of outsourcing, employees augmentation, , buyer companies, and IT Providers wants by offering normal and specialised internet hosting, software program, employees, and companies.In 2019 Marlowe Corporations Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted high 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Checklist of Quickest-Rising Corporations 15 occasions respectively. MCI has fifteen enterprise course of outsourcing service supply services in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization by way of digitalization, MCI ensures shoppers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise companies working firms. MCI organically grows, acquires, and operates firms which have a synergistic services portfolios, together with however not restricted to Automated Contact Heart Options (ACCS), buyer contact administration, IT Providers (IT Schedule 70), and Non permanent and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Utility Software program Improvement, Managed Providers, and Expertise Providers, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ proficient people with 150+ numerous North American consumer companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Providers (MFS), The Sydney Name Heart, OnBrand24, and Valor Clever Processing (VIP).DISCLAIMERThe aim of the above job description is to offer potential candidates with a normal overview of the position. It isn’t an all-inclusive listing of the duties, tasks, abilities, and {qualifications} required for the job. It’s possible you’ll be requested by your supervisors or managers to carry out different duties. You may be evaluated partially based mostly upon your efficiency of the duties listed on this job description.The employer has the precise to revise this job description at any time. This job description just isn’t a contract for employment, and both you or the employer might terminate employment at any time, for any motive.

Anticipated wage

Location

Saskatchewan

Job date

Thu, 18 Jan 2024 06:37:05 GMT

To assist us observe our recruitment effort, please point out in your e mail/cowl letter the place (globalvacancies.org) you noticed this job posting.