Remote Outbound Sales Representative (Prince Edward Island)

Job title:

Distant Outbound Gross sales Consultant (Prince Edward Island)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEWREMOTE OUTBOUND SALES REPRESENTATIVE (PRINCE EDWARD ISLAND)On the lookout for alternatives to work for a quickly rising firm? We’re on the lookout for name heart representatives to assist inbound and outbound customer support and gross sales tasks for all kinds of purchasers. On this position, you’ll deal with inbound inquiries, troubleshoot fundamental technical points, and supply prospects with high quality product and providers. Candidates ought to have wonderful communication expertise, prepared to be taught on the job, and be extremely dependable.There are all kinds of mission openings out there representing a number of the most recognizable manufacturers on the earth. Schedules fluctuate by web site and program; nonetheless, we are able to normally discover one thing that works for everybody.That is an entry-level place that provides on the job paid coaching. Whereas prior contact heart expertise isn’t required, expertise in customer support, tech assist, inside gross sales or back-office assist is a plus. Candidates ought to be extremely dependable, have nice communication expertise and be prepared to consistently be taught on the job.…POSITION RESPONSIBILITIESWHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?This place helps customer support, technical assist, and buyer gross sales interactions. This position requires you to work together with a whole lot of consumers every week throughout the nation to resolve assist points, promote new services, and guarantee finest in school buyer expertise. Along with being one of the best within the enterprise in the case of buyer interactions, you will have to be assured, absolutely engaged, a staff participant, and devoted to bringing a optimistic and enthusiastic outlook to work every day.Our entry-level Contact Heart Representatives are chargeable for the next duties:

• Hearken to prospects, perceive their wants, and resolve buyer points
• Make the most of techniques and expertise to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales expertise to improve
• Clarify and place the merchandise and processes with prospects
• Appropriately escalate buyer dissatisfaction with managerial staff
• Guarantee first name decision by means of issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?MCI supplies all new staff with world-class coaching, so all optimistic, pushed, and assured candidates are inspired to use. Perfect candidates for this place are extremely motivated, energetic, and devoted.{Qualifications}

• Should be 18 years of age or older
• Highschool diploma or equal
• Glorious organizational, written, and oral communication expertise
• The power to sort swiftly and precisely (20+ phrases a minute)
• Primary information of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Primary understanding of Home windows working system
• Extremely dependable with the flexibility to keep up common attendance and punctuality
• The power to judge, troubleshoot, and follow-up on buyer points
• An inherent ability for battle decision, drawback fixing and negotiation
• Should be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Potential to multi-task, keep targeted and self handle
• Sturdy staff orientation and buyer focus
• The power to thrive in a fast-paced atmosphere the place change and ambiguity prevalent
• Glorious interpersonal expertise and the flexibility to construct relationships along with your staff and prospects

COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We imagine that onerous work ought to repay, so we make it possible for our compensation and complete rewards are aggressive. Commonplace beginning compensation is commensurate with expertise. Common opinions and raises are awarded primarily based on tenure and efficiency, so our staff make extra every year.Staff earn paid time without work in addition to paid holidays and paid coaching alternatives. Common every day, weekly and month-to-month incentives are a part of the general compensation our staff members get pleasure from and embody financial incentive and prizes equivalent to computer systems, tablets, telephones, TV’s, journeys, tickets, and even vehicles. Along with our normal group advantages providing for full-time staff following 90-days of employment, all staff are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans fluctuate barely by location.JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Partaking Work Surroundings
• Informal Gown Code
• Money and Prize Contests

PHYSICAL REQUIREMENTSThis job operates in an expert workplace atmosphere. Whereas performing the duties of this job, the worker will probably be largely sedentary and will probably be required to sit down/stand for lengthy intervals whereas utilizing a pc and phone headset. The worker will probably be commonly required to function a pc and different workplace tools, together with a telephone, copier, and printer. The worker might sometimes be required to maneuver in regards to the workplace to perform duties; attain in any course; elevate or decrease objects, transfer objects from place to position, maintain onto objects, and transfer or exert power as much as forty (40) kilos.CONDITIONS OF EMPLOYMENT

• Should be licensed to work of their nation of residence (The US or Canada)
• Should be prepared to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job presents are contingent on background/safety investigation outcomes

REGARDING COVID-19As an employer supporting crucial Federal, State, Provincial, and Industrial purchasers, we have now taken steps to make sure that we stay operational whereas taking each precaution attainable to forestall the unfold of COVID-19 and preserve our staff secure.Measures embody social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, every day contactless temperature checks for these important staff working on-site, journey insurance policies limiting journey and obligatory quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site staff usually are not at their workstation.REGARDING MASKSTo assist defend our candidates and staff, we’re REQUESTING that every one on-site candidates put on a masks to interviews and coaching. In areas the place state or native authorities has mandated using masks, we are going to abide by the mandate, and REQUIRE masks be worn when on-location.For extra data on MCI’s response to COVID-19 please go to .REASONABLE ACCOMMODATIONIn line with the Individuals with Disabilities Act (ADA) it’s the coverage of MCI and associates to supply cheap lodging when requested by a certified applicant or worker with a incapacity except such lodging would trigger undue hardship. The coverage relating to requests for cheap lodging applies to all features of employment. If cheap lodging is required, please contact Kate Murph, Vice President of Human Assets, .EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace variations and imagine range is a profit to our staff, our firm, our prospects, and our neighborhood. All features of employment at MCI are primarily based solely on an individual’s benefit and {qualifications}. MCI maintains a piece atmosphere free from discrimination, one the place staff are handled with dignity and respect. All staff share within the accountability for fulfilling MCI’s dedication to a various and equal alternative work atmosphere.MCI doesn’t discriminate towards any worker or applicant on the premise of age, ancestry, shade, household or medical care depart, gender identification or expression, genetic data, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or some other attribute protected by relevant legal guidelines, rules, and ordinances. MCI will take into account for employment certified candidates with prison histories in a way in step with native and federal necessities.MCI won’t tolerate discrimination or harassment primarily based on any of those traits. We adhere to those rules in all features of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure packages, and self-discipline. As well as, it’s the coverage of MCI to supply cheap lodging to certified staff who’ve protected disabilities to the extent required by relevant legal guidelines, rules, and ordinances the place an worker works.ABOUT USMCI ( ) helps prospects tackle their CX and DX challenges in another way, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists corporations with enterprise course of outsourcing, employees augmentation, , buyer providers, and IT Providers wants by offering common and specialised internet hosting, software program, employees, and providers.In 2019 Marlowe Corporations Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted prime 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Checklist of Quickest-Rising Corporations 15 occasions respectively. MCI has fifteen enterprise course of outsourcing service supply services in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization by means of digitalization, MCI ensures purchasers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise providers working corporations. MCI organically grows, acquires, and operates corporations which have a synergistic services portfolios, together with however not restricted to Automated Contact Heart Options (ACCS), buyer contact administration, IT Providers (IT Schedule 70), and Short-term and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Software Software program Improvement, Managed Providers, and Know-how Providers, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ gifted people with 150+ numerous North American shopper companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Providers (MFS), The Sydney Name Heart, OnBrand24, and Valor Clever Processing (VIP).DISCLAIMERThe aim of the above job description is to supply potential candidates with a common overview of the position. It is not an all-inclusive record of the duties, duties, expertise, and {qualifications} required for the job. Chances are you’ll be requested by your supervisors or managers to carry out different duties. You’ll be evaluated partially primarily based upon your efficiency of the duties listed on this job description.The employer has the appropriate to revise this job description at any time. This job description shouldn’t be a contract for employment, and both you or the employer might terminate employment at any time, for any purpose.

Anticipated wage

Location

Prince Edward Island

Job date

Thu, 18 Jan 2024 01:35:36 GMT

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