Remote Outbound Sales Representative (Saskatchewan)

Job title:

Distant Outbound Gross sales Consultant (Saskatchewan)

Firm

The Sydney Name Centre

Job description

POSITION OVERVIEWREMOTE OUTBOUND SALES REPRESENTATIVE (SASKATCHEWAN)On the lookout for alternatives to work for a quickly rising firm? We’re on the lookout for name middle representatives to assist inbound and outbound customer support and gross sales initiatives for all kinds of purchasers. On this function, you’ll deal with inbound inquiries, troubleshoot primary technical points, and supply clients with high quality product and companies. Candidates ought to have glorious communication abilities, keen to be taught on the job, and be extremely dependable.There are all kinds of challenge openings out there representing among the most recognizable manufacturers on this planet. Schedules differ by website and program; nonetheless, we will normally discover one thing that works for everybody.That is an entry-level place that provides on the job paid coaching. Whereas prior contact middle expertise isn’t required, expertise in customer support, tech assist, inside gross sales or back-office assist is a plus. Candidates ought to be extremely dependable, have nice communication abilities and be keen to consistently be taught on the job.…POSITION RESPONSIBILITIESWHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO?This place helps customer support, technical assist, and buyer gross sales interactions. This function requires you to work together with a whole lot of shoppers every week throughout the nation to resolve assist points, promote new services, and guarantee finest at school buyer expertise. Along with being the most effective within the enterprise with regards to buyer interactions, you will have to be assured, absolutely engaged, a staff participant, and devoted to bringing a optimistic and enthusiastic outlook to work every day.Our entry-level Contact Middle Representatives are chargeable for the next duties:

• Take heed to clients, perceive their wants, and resolve buyer points
• Make the most of methods and expertise to finish account administration duties
• Acknowledge gross sales alternative and apply gross sales abilities to improve
• Clarify and place the merchandise and processes with clients
• Appropriately escalate buyer dissatisfaction with managerial staff
• Guarantee first name decision by means of issues fixing and efficient name dealing with

CANDIDATE QUALIFICATIONSWONDER IF YOU ARE A GOOD FIT?MCI offers all new workers with world-class coaching, so all optimistic, pushed, and assured candidates are inspired to use. Splendid candidates for this place are extremely motivated, energetic, and devoted.{Qualifications}

• Have to be 18 years of age or older
• Highschool diploma or equal
• Glorious organizational, written, and oral communication abilities
• The flexibility to kind swiftly and precisely (20+ phrases a minute)
• Fundamental data of Microsoft Workplace Suite (Excel, PowerPoint, Phrase, Outlook)
• Fundamental understanding of Home windows working system
• Extremely dependable with the flexibility to take care of common attendance and punctuality
• The flexibility to judge, troubleshoot, and follow-up on buyer points
• A flair for battle decision, drawback fixing and negotiation
• Have to be customer support oriented (empathetic, responsive, affected person, and conscientious)
• Means to multi-task, keep targeted and self handle
• Sturdy staff orientation and buyer focus
• The flexibility to thrive in a fast-paced surroundings the place change and ambiguity prevalent
• Glorious interpersonal abilities and the flexibility to construct relationships along with your staff and clients

COMPENSATION DETAILSWANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?We consider that arduous work ought to repay, so we make it possible for our compensation and complete rewards are aggressive. Commonplace beginning compensation is commensurate with expertise. Common evaluations and raises are awarded primarily based on tenure and efficiency, so our workers make extra every year.Staff earn paid time without work in addition to paid holidays and paid coaching alternatives. Common every day, weekly and month-to-month incentives are a part of the general compensation our staff members take pleasure in and embrace financial incentive and prizes equivalent to computer systems, tablets, telephones, TV’s, journeys, tickets, and even automobiles. Along with our customary group advantages providing for full-time workers following 90-days of employment, all workers are eligible to go for our MEC medical plan after solely 30-days of employment. Advantages choices and plans differ barely by location.JUST A FEW OF THE BENEFITS

• Medical, Dental, and Imaginative and prescient Protection Choices
• Paid Time-Off
• Development Alternative
• Enjoyable, Partaking Work Setting
• Informal Gown Code
• Money and Prize Contests

PHYSICAL REQUIREMENTSThis job operates in knowledgeable workplace surroundings. Whereas performing the duties of this job, the worker will probably be largely sedentary and will probably be required to sit down/stand for lengthy durations whereas utilizing a pc and phone headset. The worker will probably be recurrently required to function a pc and different workplace tools, together with a cellphone, copier, and printer. The worker might often be required to maneuver concerning the workplace to perform duties; attain in any course; increase or decrease objects, transfer objects from place to position, maintain onto objects, and transfer or exert drive as much as forty (40) kilos.CONDITIONS OF EMPLOYMENT

• Have to be approved to work of their nation of residence (The USA or Canada)
• Have to be keen to submit as much as a LEVEL II background and/or safety investigation with a fingerprint. Job presents are contingent on background/safety investigation outcomes

REGARDING COVID-19As an employer supporting crucial Federal, State, Provincial, and Industrial purchasers, we’ve taken steps to make sure that we stay operational whereas taking each precaution potential to forestall the unfold of COVID-19 and maintain our workers secure.Measures embrace social distancing for these working on-site, frequent deep cleansing and disinfecting of workstations and customary areas, every day contactless temperature checks for these important workers working on-site, journey insurance policies limiting journey and necessary quarantine, reporting and quarantine processes and insurance policies for these uncovered, and requesting masks to be worn when on-site workers usually are not at their workstation.REGARDING MASKSTo assist defend our candidates and workers, we’re REQUESTING that each one on-site candidates put on a masks to interviews and coaching. In places the place state or native authorities has mandated using masks, we’ll abide by the mandate, and REQUIRE masks be worn when on-location.For extra data on MCI’s response to COVID-19 please go to .REASONABLE ACCOMMODATIONPer the Individuals with Disabilities Act (ADA) it’s the coverage of MCI and associates to supply cheap lodging when requested by a professional applicant or worker with a incapacity until such lodging would trigger undue hardship. The coverage concerning requests for cheap lodging applies to all features of employment. If cheap lodging is required, please contact Kate Murph, Vice President of Human Sources, .EQUAL OPPORTUNITY EMPLOYERAt MCI and its subsidiaries, we embrace variations and consider range is a profit to our workers, our firm, our clients, and our group. All features of employment at MCI are primarily based solely on an individual’s advantage and {qualifications}. MCI maintains a piece surroundings free from discrimination, one the place workers are handled with dignity and respect. All workers share within the duty for fulfilling MCI’s dedication to a various and equal alternative work surroundings.MCI doesn’t discriminate towards any worker or applicant on the premise of age, ancestry, colour, household or medical care go away, gender identification or expression, genetic data, marital standing, medical situation, nationwide origin, bodily or psychological incapacity, political affiliation, protected veteran standing, race, faith, intercourse (together with being pregnant), sexual orientation, or some other attribute protected by relevant legal guidelines, laws, and ordinances. MCI will take into account for employment certified candidates with felony histories in a fashion in step with native and federal necessities.MCI won’t tolerate discrimination or harassment primarily based on any of those traits. We adhere to those ideas in all features of employment, together with recruitment, hiring, coaching, compensation, promotion, advantages, social and leisure packages, and self-discipline. As well as, it’s the coverage of MCI to supply cheap lodging to certified workers who’ve protected disabilities to the extent required by relevant legal guidelines, laws, and ordinances the place an worker works.ABOUT USMCI ( ) helps clients tackle their CX and DX challenges in another way, creating industry-leading options that ship distinctive experiences and drive optimum efficiency. MCI assists corporations with enterprise course of outsourcing, workers augmentation, , buyer companies, and IT Providers wants by offering common and specialised internet hosting, software program, workers, and companies.In 2019 Marlowe Corporations Inc. (MCI) was named by Inc. Journal as Iowa’s Quickest Rising Firm within the State of Iowa and was named the 452nd Quickest Rising Privately Firm within the USA, making the coveted high 500 for the primary time. MCI’s subsidiaries had beforehand made Inc. Journal’s Checklist of Quickest-Rising Corporations 15 occasions respectively. MCI has fifteen enterprise course of outsourcing service supply services in Iowa, Georgia, Florida, Texas, Massachusetts, New Hampshire, South Dakota, New Mexico, California, Kansas, and Nova Scotia.Driving modernization by means of digitalization, MCI ensures purchasers do extra for much less. MCI is the holding firm for a various lineup of tech-enabled enterprise companies working corporations. MCI organically grows, acquires, and operates corporations which have a synergistic services portfolios, together with however not restricted to Automated Contact Middle Options (ACCS), buyer contact administration, IT Providers (IT Schedule 70), and Non permanent and Administrative Skilled Staffing (TAPS Schedule 736), Enterprise Course of Administration (BPM), Enterprise Course of Outsourcing (BPO), Claims Processing, Collections, Buyer Expertise Supplier (CXP), Buyer Service, Digital Expertise Supplier (DXP), Account Receivables Administration (ARM), Software Software program Improvement, Managed Providers, and Know-how Providers, to mid-market, Federal & enterprise companions. MCI now employs 10,000+ proficient people with 150+ various North American consumer companions throughout the next MCI manufacturers: GravisApps, Mass Markets, MCI Federal Providers (MFS), The Sydney Name Middle, OnBrand24, and Valor Clever Processing (VIP).DISCLAIMERThe aim of the above job description is to supply potential candidates with a common overview of the function. It is not an all-inclusive checklist of the duties, obligations, abilities, and {qualifications} required for the job. It’s possible you’ll be requested by your supervisors or managers to carry out different duties. You’ll be evaluated partly primarily based upon your efficiency of the duties listed on this job description.The employer has the precise to revise this job description at any time. This job description will not be a contract for employment, and both you or the employer might terminate employment at any time, for any cause.

Anticipated wage

Location

Saskatchewan

Job date

Thu, 18 Jan 2024 04:48:14 GMT

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