The International Rescue Committee (IRC) responds to the world’s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world’s largest international humanitarian non-governmental organizations (INGO), at work in more than 50 countries and more than 25 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you’re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
Please note: This is an unpaid internship.
Funded by the Department of State’s Bureau for Population, Refugees, and Migration (PRM), the Remote Placement Community Partner Program (RPCP) is a sub-program of the federal Reception and Placement (R&P) program. Through the RPCP program, community groups across the country provide initial resettlement services to newly arriving refugees as they transition into a state of self-sufficiency. The headquarters resettlement team provides technical assistance and guidance to community partners regarding the delivery of core services, as well as ensuring services are being documented per federal guidelines.
SCOPE OF WORK: The R&P Intern will work to support the national management of the RPCP R&P program, primarily managing administrative elements of the program. This includes quality assurance of client case files, tracking arrivals and program spending, and supporting the development and delivery of training materials to community partners. She/he will work directly under the supervision and guidance of the Program Officer for Expanded Placement.
COMMITMENT: Minimum 3 months, 10-20 hours a week with the possibility of extension.
RESPONSIBILITIES:
-Maintain Client Case Files: In collaboration with the Program Officer for Expanded Placement, ensure that R&P case file documentation uploaded by partners is reviewed and placed in the appropriate folders. Follow up with partners on missing documentation. Ensure contact information is up to date for all clients to assist with scheduling client check-ins as needed.
-Update Team Trackers: Regularly update trackers related to program implementation (grant spending, client arrivals, etc.) and be prepared to share updates with the program team as needed.
-Resource and Training Development: Update resources and training materials as needed and manage logistics for partner training (scheduling, sending Zoom invitations, sending follow-up, etc.).
-Attend Team Meetings and Provide Updates: When available, participate in team meetings, take minutes, and distribute notes to team members as needed. Provide regular updates on the status of tasks and projects.
-Assist with Additional Tasks as Needed: Take on other related tasks and responsibilities as assigned by the Program Officer, Expanded Placement, or others on the team. Be adaptable and willing to contribute to various parts of the project and/or team overall.
LEARNING OBJECTIVES:
-The intern will develop a strong understanding of the US resettlement program, including program design, service implementation, reporting procedures, quality assurance, and best practices for case management.
-The intern will enhance skills in adult learning techniques, data collection, knowledge management, and visual presentation.
REQUIREMENTS:
-Enrolled in Bachelor’s degree or Master’s degree. Coursework in international studies, social work, data analytics, or a related field preferred
-Interest in the U.S. resettlement program or immigrant service provision
-Excellent data analysis and excel skills (coding skills optional)
-Strong data visualization and writing skills, including the ability to effectively distill and present complex
information in a concise, accessible way
-Proficiency with Microsoft Office suite (Excel, Word, PowerPoint, Outlook, Teams), Zoom
Standard of Professional Conduct:The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality.
Commitment to Gender, Equality, Diversity, and Inclusion: The IRC is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. The IRC expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying of the IRC persons in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.