Research Operations Coordinator at McGraw-Hill Education

Research Operations Coordinator

• United States
• Sales Support & Administration
• AGS4_ARIA_LABEL School” data-label=”Business Unit:” id=”header-tags4″ token-data=”JOB_DESCRIPTION.tags4″ token-type=”text”>School
• AGS2_ARIA_LABEL Remote” data-label=”Work Model:” id=”header-tags2″ token-data=”JOB_DESCRIPTION.tags2″ token-type=”text”>Remote

Make an Impact!

At McGraw Hill we create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide from kindergarten through graduate school. Our goal is to accelerate student success through intuitive and effective learning tools and content that maximize a teacher’s time and a student’s learning experience. We do all of this in a supportive, collaborative environment where you can grow your career in a way that fits into your life.

How can you make an impact?

The focus of the Research Operations Coordinator role is on research participant recruiting, project management, and communication across teams. Time management, organization skills, ability to manage multiple projects at once, and the ability to effectively prioritize tasks are helpful. This position supports the Efficacy Research team.

This is a remote position open to applicants authorized to work for any employer within the United States.

What you will be doing:

• Coordinate all phases of study logistics, including internal team meetings, recruiting, scheduling participant meetings, processing data sharing agreements (DSAs) via DocuSign, coordinating the ordering of licenses and rostering, coordinating the scheduling of professional development, and processing incentive payments.
• Develop, initiate, and maintain verbal and written communications and presentations with key internal partners.
• Support sourcing of participants for research projects.
• Exhibit strong interpersonal and communication skills to collaborate with team members that work remotely via email, phone, and teleconferences.
• Improve and standardize our research operations process, including tools, templates, recruiting flyers, participant screeners, procedures, and schedules to improve efficiency.

We are looking for someone with…

• Knowledge of research processes (preferred)
• Previous experience with research recruiting and scheduling (preferred)
• Experience creating and maintaining databases, specifically Salesforce (preferred)
• Experience with project management within Jira (preferred)
• Knowledge of Personally Identifiable Information (PII) and GDPR best practices.
• Experience crafting processes and frameworks

The pay range for this position is between $41,225-$60,000 annually, however, base pay offered may vary depending on job-related knowledge, skills, experience, and location. Additionally, a full range of medical and/or other benefits may be provided, depending on the position offered. Click here to learn more about our benefit offerings.

McGraw Hill is committed to celebrating and supporting the differences that make us each unique and will not discriminate based on a person’s gender, gender identity or expression, nationality, color, race, ethnicity, religion, sexual orientation, disability, appearance or veteran status. We are proud to be an equal opportunity and affirmative action employer, and we will also provide reasonable accommodation to qualified individuals with disabilities.