Research Recruitment Specialist in Phoenix, Arizona

Research Recruitment Specialist

Job Description

We are seeking a dedicated Recruitment Specialist responsible for recruiting study participants for research studies. This role involves conducting phone screening interviews, maintaining recruitment data, and working closely with Coordinators to achieve recruitment goals. The ideal candidate will have a healthcare or scientific background , excellent telephonic communication skills, and experience in a metric-driven environment.

Responsibilities

• Recruit patients for study participation via inbound and outbound calls, texting platforms, and social media.

• Conduct phone screens with potential participants according to study requirements while documenting eligibility or exclusion.

• Work closely with Coordinators to execute recruitment goals and determine participant eligibility.

• Schedule panelists’ screening visits and conduct reminder calls.

• Maintain valid recruitment data through database updates and other necessary tools.

• Maintain an active participant pipeline even when recruitment for a specific study is not underway.

• Attend study meetings (pre and post) as required by the leadership team.

Essential Skills

• Customer service experience.

• Call center experience.

• Data entry skills.

• Telephonic communication skills.

• Healthcare or scientific background .

• Comfortable with high call volume and metric-driven environment.

• Experience in a healthcare industry or clinical research setting.

Additional Skills & Qualifications

• Computer skills.

• Ability to train and be supported by a primarily remote team.

Work Environment

You will work in an office environment, utilizing a computer. The site includes 12 other people, including one part-time local recruiter. The majority of onsite staff are doctors, clinical research coordinators (CRCs), and the site director. We aim to hire two recruiters to start together, allowing for mutual support locally. The team is growing in Phoenix and is part of a large national company with multiple divisions.

Pay and Benefits

The pay range for this position is $20.00 – $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Feb 13, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] (%[email protected]) for other accommodation options.