Reservations and Reception Supervisor

The Directorate of Scholar and Campus Life (SCL) at Queen’s College Belfast, is at present looking for to recruit a gifted Reservations and Reception Supervisor.

Reporting to the Lodging Supervisor the publish holder will supervise the Reservations and Reception workers to make sure a courteous, environment friendly, and efficient service is delivered and workers are in a position to obtain and preserve a top quality of customer support which displays finest follow in sector.

The profitable candidate will need to have, and your software ought to clearly exhibit that you simply meet the next standards: 

• Related educational and/or vocational qualification e.g. GCSE, O Degree, (should embody English and Maths Grade C or above), NVQ Degree 2 in a related topic/space.
• Important related work expertise in a supervisory place inside a entrance of home atmosphere in a lodge or comparable lodging operation.
• Expertise of supervising workers, together with drawing up workers rotas and delegation and oversight of applicable work.
• Proof of workers coaching in a customer support atmosphere.
• Display compliance with PCIDSS and until reconciliation.

Please notice the above should not an exhaustive checklist. For additional details about the function together with the important and fascinating standards, please click on on the Candidate Data hyperlink under.

At Queen’s our individuals are on the coronary heart of every little thing we do. As a workers member you’ll change into a part of a vibrant organisational tradition, which can offer you the chance to attain your full potential and improve your profession by way of a steady concentrate on studying and growth.

We provide a wonderful employment package deal that features:

• Nice phrases & circumstances
• Pension schemes
• Household-friendly initiatives
• Profession growth alternatives
• Help for well being & psychological wellbeing
• Beneficiant vacation entitlement of 8.4 weeks a yr (made up of 23 days annual go away, 10 closure days and 9 financial institution holidays)

Queen’s College is dedicated to selling equality of alternative to all. We have now created an inclusive tradition by establishing workers networks comparable to iRise (Black, Asian, Minority Ethnic and Worldwide Workers Community) and PRISM (LGBTQ+) which assist us progress equality.

We additionally subscribe to Equality Constitution Marks such because the Range Constitution Mark NI along with Athena Swan. For additional data on our dedication to Equality, Range and Inclusion, please go to:  www.qub.ac.uk/variety ; www.qub.ac.uk/qgi  and www.qub.ac.uk/websites/StaffGateway/StaffNetworks/

Casual enquiries could also be directed to Briege Brady. [email protected]

Candidate Data

In regards to the Directorate

Engaging Reward Bundle

Data for Worldwide Candidates