Retrofit Coordinator

An exciting new opportunity has arisen for someone passionate about making a difference to
people’s lives and helping to tackle the climate change emergency. Changeworks, Scotland’s
leading environmental charity delivering high-impact solutions for low carbon living, is
recruiting for a Retrofit Coordinator to join our expanding EcoCosi retrofit service and team.
If you have lived experience of domestic retrofit and the field of energy efficiency and
retrofit measure installations, this is a fantastic, career-making role.

You’ll be joining Changeworks at a very exciting time as we’ve recently launched a new strategy
to help us scale our work and achieve our ambitious goal of accelerating the decarbonisation of
homes across Scotland. As an EcoCosi Retrofit Coordinator, you’ll be pivotal to the success of
this.

This is a new role within an existing and expanding team to deliver the EcoCosi service
supporting homeowners to decarbonise their homes. Homeowners face multiple barriers to
improving the carbon footprint of their homes, this is where our retrofit service comes in. We
work with homeowners to enable them to improve the energy efficiency of their homes through
tailored advice, support and services. You’ll be joining us at an exciting time as we expand
the service.

The successful candidate will be a highly organised individual with experience of
coordinating domestic retrofit projects from customer engagement and initial whole house survey
to handover, completion and after care. As a skilled communicator with outstanding customer
service skills, you will excel in helping homeowners to identify which retrofit measures are
needed and suitable for achieving their individual requirements and support them through
installation projects. You’ll collaborate with colleagues from across the organisation to
deliver a quality service and will always protect the clients’ interests and make sure works
and processes comply to the relevant standards.

At a time when climate change is the most significant threat to the environment and our way of
life, there is substantial market need and growing demand for these services this is an
important role that delivers real job satisfaction.

Changeworks is a great place to work. We hold Investors in People Platinum accreditation
(something only a few organisations in Scotland have), and we were nominated for employer of
the year by the Edinburgh Chamber of Commerce this year. Our staff overwhelmingly would
recommend us as an employer too.

The Climate Emergency has resulted in ambitious national targets to reduce carbon emissions
from the built environment and reduce rates of fuel poverty. This has driven a significant
increase in the number of pilot and large-scale interventions delivered by Changeworks and
external organisations in this area. These include area-based domestic energy efficiency
retrofit and decarbonisation projects and programmes.

We are a growing organisation, and this role is crucial to the delivery of our ambitious
objectives. We want to decarbonise homes in Scotland on a massive scale, and that needs
talented individuals like you to help us deliver on our objectives. You’ll receive full
training plus coaching and mentoring.

We offer a wide range of staff benefits including flexible working, bike to work scheme, an
excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

At Changeworks, we welcome and encourage applications from everyone.

Closing date for applications: 12 noon, Tuesday 14 May 2024

Interviews: First interview: Wednesday 22 May 2024

Second interview: Thursday 6 June 2024

For further information about this post please contact Sam Cribb – Retrofit Strategic
Development Manager at [email protected]

Changeworks ~ delivering positive low carbon living