RFP: Cost Benefit Analysis eLearning Platform

Request for Proposals: Price Profit Evaluation eLearning Platform

Proposal Submission Deadline: Might 3, 2024, at 5:00 PM US Central Time

This Request for Proposals has been ready with the intention to have interaction a third-party agency or short-term contractor to (i) design and conduct a cost-benefit evaluation evaluating Water.org’s in-person coaching methodology, digital (eLearning) coaching methodology, and hybrid (in-person and digital) coaching methodology and (ii) practice Water.org workers the best way to administer the cost-benefit evaluation in order that it may be replicated in future years for ongoing evaluation.

The third-party agency or contractor will establish direct and oblique prices related to every coaching strategy, establish specific and implicit advantages and quantify them, and conduct an preliminary evaluation evaluating the prices of every mannequin and projecting when hybrid and digital-only coaching prices will likely be akin to Water.org’s present in-person coaching prices. The evaluation should be accomplished by September 30, 2024, with a most finances of $25,000 USD.

About Water.org

Water.org has been on the forefront of growing and delivering options to the water and sanitation disaster for greater than three many years. Based by Gary White and Matt Damon, Water.org challenges the standard strategy by pioneering revolutionary, community-driven, and market-based options to make sure all folks have entry to protected water and sanitation. Water.org has positively reworked the lives of greater than 60 million people in Asia, Africa, Latin America, and the Caribbean by offering entry to protected water and improved sanitation. Water.org’s headquarters is in Kansas Metropolis, Missouri, USA.

Water.org empowers folks residing in poverty to take actions and ship options that speed up progress and affect through its WaterCredit mannequin. This revolutionary mannequin places microfinance instruments to work within the water and sanitation sector. Water.org works in partnership with native non-governmental organizations and finance establishments to develop WaterCredit lending portfolios offering inexpensive microloans to susceptible populations.

Coaching of mortgage officers is a essential type of technical help offered by Water.org to our community of 170+ monetary establishment companions across the globe as they develop and roll out inexpensive microloans for water and sanitation enhancements. Coaching ensures that mortgage officers know the best way to successfully promote water and sanitation mortgage merchandise focusing on low-income and susceptible households. Thus far, coaching of mortgage officers has occurred in-person, in a classroom setting. Whereas efficient, this strategy can also be useful resource intense, requiring workers time, journey, classroom house, and cautious coordination with our companions and mortgage officers.

Water.org’s digital Studying Administration System (LMS), known as ‘Water.org Academy,’ was launched in October 2023, with the aim to supply digital coaching in water and sanitation financing to our community of monetary establishment companions.

The eLearning platform is anticipated to:

• Cut back reliance on value and useful resource intensive classroom coaching and workshops.
• Decrease the price of content material creation for various groups by creating a typical curriculum for all nation workplaces to make use of, with the additional advantage of content material personalized to nation/regional wants.
• Enhance coaching choices and hold data ranges up to date, based mostly on coaching knowledge (person suggestions, course completion charges, assessments, and companion efficiency experiences).
• Quickly and straight practice a bigger cohort of companion workers on the learners’ comfort.
• Attain giant geographic areas and distant department places which can be more durable to achieve as a result of value, time, and geographical constraints.
• Mitigate the affect of excessive workers turnover on coaching applications by making the coaching platform simply accessible to new workers.

Function of Price Profit Evaluation

The associated fee profit evaluation (CBA) will establish direct and oblique prices and quantify advantages related to in-person, digital, and hybrid coaching methodologies respectively. The CBA will develop a technique to evaluate and analyze the prices incurred by every coaching strategy and the correlated advantages, evaluating the approaches in effectiveness. As a result of Water.org Academy is in its preliminary levels of improvement, an preliminary evaluation will possible point out that the eLearning platform is dearer than in-person coaching. Thus, the cost-benefit evaluation should encompass a technique that may be replicated in future years in order that Water.org can proceed to investigate the prices and related advantages of every strategy.

The associated fee profit evaluation also needs to mission and establish a “breakeven level” when the price of eLearning coaching and hybrid coaching is the same as in-person coaching. This data will assist inform Water.org’s short-term funding technique for the eLearning platform.

This evaluation will allow Water.org to make knowledgeable choices concerning the best way to most effectively allocate assets to successfully practice monetary establishment workers.

Price profit evaluation deliverables

The associated fee profit evaluation will embody the next:

• Develop a framework for figuring out, monitoring, and assessing direct and oblique prices related to in-person coaching, eLearning coaching, and hybrid coaching, respectively. The framework ought to think about mounted and variable prices.
• Establish correlated specific and implicit advantages of every coaching strategy and acceptable indicators for quantifying mentioned advantages.
  • Advantages might embody variety of loans disbursed, learners’ data retention, learners’ confidence of their data of water and sanitation mortgage merchandise, or different advantages as recognized by the third-party agency or contractor.
• Current to pick out Water.org workers the developed framework and evaluation methodology for evaluating the prices and correlated advantages. The methodology should be replicable by Water.org in order that evaluation can proceed in future years as Water.org Academy scales.
• Preliminary evaluation of prices and correlated advantages of in-person coaching, Water.org Academy coaching, and hybrid coaching. The preliminary evaluation ought to embody a projection for when Water.org Academy can have comparable prices to in-person coaching.
• Presentation of findings to the eLearning mission group, Government group, and Finance group.
• Remaining report back to share with key inside and exterior stakeholders.

Varieties of knowledge to be analysed

The associated fee profit evaluation should establish direct and oblique prices related to every coaching methodology. To the best extent potential, Water.org will present bills for every coaching strategy in order that direct and oblique prices might be calculated. In some instances, the contractor might must establish proxies with the intention to estimate prices.

The associated fee profit evaluation may even must establish advantages ensuing from the respective coaching approaches. The advantages should be quantifiable in order that an correct comparability between the coaching approaches might be made. Water.org is ready to present knowledge similar to companion portfolio efficiency to assist assess the advantages of the respective coaching approaches. Water.org is keen to work with the contractor to establish different knowledge sources that may inform advantages.

Methodological Framework

Water.org leaves it to the contractor or third-party agency to develop the suitable methodology for the associated fee profit evaluation. The methodology ought to take into accounts present analysis and practices for analysing the associated fee effectiveness of digital and in-person coaching approaches. The methodology should be authorised by Water.org earlier than the associated fee profit evaluation proceeds.

Deliverables and Key Dates

The associated fee profit evaluation should be full by September 30, 2024. Water.org understands that actions and timelines might change over the lifetime of the contract; nonetheless, an approximate timeline is beneath:

Timeline

Proposals as a result of Water.org from third occasion corporations and/or contractors: 3 Might 2024

Third occasion agency and/or contractor chosen: 17 Might 2024

Contract signed: 31 Might 2024

Inception report outlining proposed methodology and knowledge necessities submitted to Water.org: 15 June 2024

Finalized inception report submitted to Water.org: 30 June 2024

Knowledge assortment and price profit evaluation accomplished: 21 August 2024

Draft report with evaluation and projections submitted to Water.org:15 September 2024

Remaining report with evaluation and projections submitted to Water.org: 30 September 2024

{Qualifications}

Certified corporations or contractor MUST have:

• Earlier expertise with cost-benefit analyses or comparable evaluations within the public sector, academic sector, and/or non-profit sectors.
• Expertise working with a number of stakeholders, together with finance group members and program managers, to establish direct and oblique programmatic prices, proxies, and quantifying advantages.
• Expertise documenting cost-benefit evaluation methodology and coaching stakeholders to conduct future cost-benefit analyses.
• Expertise working with stakeholders based mostly in workplaces across the globe in numerous time zones.
• Desired, however not required: Confirmed expertise in compiling and analysing prices and advantages to evaluate coaching effectiveness.