University of Hull
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Faculty/Area: Commercial Services
School/Department: Catering and Events
Subject Group/Team: Campus Commercial Services Management
£24,715 to £28,131
Post Type: Full Time
Closing Date: Thursday 06 April 2023
Applicants are required to submit a current CV and covering letter outlining how their qualifications and experience meet the Person Specification within the Candidate Pack below.
The University of Hull is operating in an increasingly complex, challenging and competitive environment. We have therefore developed a renewed, ambitious and distinctive vision for the University – to shape a fairer, brighter, carbon-neutral future for all. That vision gives us a shared sense of purpose and direction, and something we can be all be proud to be a part of.
As a part of this, we have committed to becoming the first University in the country to become carbon netural , in time for our centenary year in 2027.
Our values – inclusive, empowering and progressive reflect who we are and how we work to create a culture for success, as we continue to evolve to ensure that we adapt at pace to meet the needs of our students, collaborators and partners.
The University of Hull’s Commercial Services team are responsible for generating profit through the delivery of conferences and events. Our venues range from a dedicated conference suite, to use of academic buildings across campus. Our functional areas are wide ranging and include, retail catering, internal hospitality, residential conference facilities, corporate events, weddings and family celebrations as well as a busy outside catering operation. These activities operate across the University estate, which is circa 250,000m2 and consists of 107 buildings as well as other areas within the city of Hull and the East Riding of Yorkshire.
The Sales and Events Coordinator is a critical role within the Commercial Services team, as they are responsible for administrating and co-ordinating the sale and delivery of internal bookings and commercial events, hospitality deliveries and internal and commercial accommodation bookings in venues and residences across the University.
You will be highly organised, have a keen eye for detail and possess excellence communication skills. We’re an education institution – it’s our bread and butter! You will therefore ideally have a good level of education, e.g. GCSE in English and Maths. You will be responsible for liaising with clients to plan and deliver excellent conference and events experiences for guests and will be the first point of contact for customers, providing a proactive, professional and flexible support service to staff, students and colleagues measured against defined service level agreements and KPIs. To be successful in this role, you will have substantial experience working within an events or customer service role.
Primarily – you will be a brand champion for Beyond Events !
It is an exciting time to be joining the University of Hull’s Catering and Events team within Commercial Services as we look to develop and grow the business further. The Sales and Events Coordinator will:
- Sell, coordinate and deliver conferences and events on behalf of the University of Hull’s Commercial Services by acting as the customer contact point from initial enquiry through to the completion of any given event.
- Contribute to the development and income generation of Commercial Services through specific tasks and targets set for the team.
- Proactively sell University space to generate income and return a profit to Commercial Services.
- Meet with prospective and regular clients to conduct wedding, conference and event show rounds to discuss event logistics prior to booking activity.
Note that this role includes some evening and weekend working in line with business requirements.
If you would like to know more about the role, please contact Jonathan Rhodes: [email protected]
The University of Hull welcomes applications from all candidates irrespective of age, pregnancy and maternity, disability, gender, gender identity, sexual orientation, race, religion or belief, or marital or civil partnership status. We offer a diverse range of benefits and opportunities to pursue a rewarding and fulfilling career in a supportive environment. From a competitive salary which is annually benchmarked against the market rate, with annual increases; alongside the option to join a very generous and competitive pension scheme. To find out more, check out some of our Rewards and Benefits .
The University has policies in place to support a good work-life balance and employee wellbeing, from generous annual leave; hybrid-working practices to training and development opportunities. This is the time to #FindYourExtraordinary at the University of Hull.
Find out more about our roles and opportunities by following us on social media #HullUniJobs
At Hull we are committed to equality of opportunity, diversity and inclusion at every level, because we believe a diverse workforce brings broader expertise, improved innovation and greater success for all.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
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