Sea Logistics Customer Care Specialist – Bilingual French/English

Job title:

Sea Logistics Customer Care Specialist – Bilingual French/English

Company

Kuehne+Nagel

Job description

Sea Logistics Customer Care Specialist – Bilingual French/English | Canada | CA2110959Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal site is looking for a new Sea Logistics Customer Care Specialist to join our Sea Logistics team.YOUR ROLEAs our Sea Logistics Customer Care Specialist you will be customer focused, showcasing your ability to build and develop long-term partnerships with all our internal and external partners. You will have a keen ability to listen, communicate, transfer information, handle customers’ inquiries and provide solutions.YOUR RESPONSIBILITIES

• You will be responsible for customer care and satisfaction by providing proactive advice and consultancy
• Promote pro-active and consistent engagement with our Operational Care Centre (OCC) to transition customer information for flawless operations execution
• Understand standard specific shipping requirements and consistently offer best solutions, quickly adapting to changes that may arise and affect “normal” shipping patterns
• Efficiently facilitate your customers ability to obtain quotes for any business mode that is the best fit for that particular shipment
• Become the resource of timely and relevant information that may impact customers’ business to adjust planning, budgets, etc., to mitigate their risk

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.YOUR SKILLS AND EXPERIENCES

• 2+ years of Sea Logistics Imports and Freight Forwarding experience
• Bilingual in French and English is required
• Proficient with Microsoft Office Suite, particularly Excel

GOOD REASON TO JOINWe offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Kuehne+Nagel’s general working model is a hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.ABOUT KUEHNE+NAGELWith over 80.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.CONTACTCanada Talent Acquisition
USA.Talent.Acquisition@Kuehne-Nagel.com

Expected salary

Location

Montreal, QC

Job date

Sat, 05 Oct 2024 22:13:39 GMT

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