Full job description
Seasonal Buyer Service Consultant
Sykes and Sitel are Foundever™! Are you prepared to maneuver your profession ahead? We’re hiring Seasonal Buyer Service Representatives to assist a well known trend model. We consider that small moments can have a big effect on our work experiences, clients, groups, and buddies. By creating constructive moments for one another, we make a distinction and enhance our affiliate expertise.
Wage relies on the province you might be employed in
· Deal with inbound service calls, whereas offering correct account and product info
· Perceive and attempt to satisfy or exceed metrics whereas offering wonderful customer support
· Drive buyer satisfaction by voice, chat, and/or e-mail communications
· Glorious listening and Communication Abilities each written and verbal
· Navigate by a number of methods
Work with Us and You may Take pleasure in:
· Arms-on, 100% paid coaching
· Full-Time Schedule
· Flexibility of a seasonal function, with a chance to turn into everlasting
· Inside Mobility (84% of our management workforce is promoted from inside)
· Worker Reductions
· Referral bonuses
· Worker wellness program
· You’re 18 years of age or older
· You have got a highschool diploma (or GED equal)
· You possibly can move a legal background verify
· You’re desperate to advance your profession with a dependable firm
· You’re employed properly with a workforce or independently
· You have got a minimal of 1yr customer support expertise or name heart expertise
· Retail and gross sales expertise an asset
Tools & Web Necessities:
· Desktop Laptop with Home windows 10 (Apple/Mac, tablets, Winbooks, good gadgets, Home windows Mini PCs, Chromebook & Android methods should not suitable)
· Twin screens
· Web pace – 5.0 Mbps obtain pace and three.0Mbps add pace
About Foundever ™
Foundever is a world chief within the buyer expertise (CX) business. With 170,000 associates throughout the globe, we’re the workforce behind the most effective experiences for +750 of the world’s main and digital-first manufacturers. Our progressive CX options, know-how and experience are designed to assist operational wants for our purchasers and ship a seamless expertise to clients within the moments that matter.
Supporting +9 million buyer conversations on daily basis in +60 languages throughout 45 international locations, Foundever combines world power and scale with the agile, entrepreneurial method of our founder-led tradition, enabling corporations of all sizes and industries to remodel their CX.
Get to know us at www.foundever.comand join with us on Fb, LinkedInand Twitter.
Foundever is dedicated to World Ethics and is an equal alternative employer. We’re dedicated to fostering a various, inclusive and equitable work atmosphere the place all associates are represented, supported and handled with equity and respect. We consider in deciding on, creating and rewarding the most effective candidate for the job based mostly on the necessities and tasks of the function. If you’re contacted for any alternative with us and require any lodging in the course of the recruitment and choice course of please you should definitely talk your wants together with your recruiter. Any info shared can be handled confidentially and can solely be shared as a way to present a constructive and accessible candidate expertise.
Please observe that Foundever Teleservices Canada Inc. headquarters relies in Ontario. Every other place can be a distant place.
Job Sorts: Seasonal, Full-time
Contract size: 3 months
Pay: $13.00-$15.00 per hour
- Dental care
- Worker help program
- Paid day off
- Wellness program
- Make money working from home
- 8 hour shift
- Day shift
- Night shift
- Morning shift
- Weekends as wanted
- Secondary College (most popular)
Work Location: Distant
To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place (globalvacancies.org) you noticed this job posting.