Full job description
Seasonal Buyer Service Consultant
Sykes and Sitel are Foundever™! Are you prepared to maneuver your profession ahead? We’re hiring Seasonal Buyer Service Representatives to assist a well known vogue model. We imagine that small moments can have a big effect on our work experiences, prospects, groups, and associates. By creating constructive moments for one another, we make a distinction and enhance our affiliate expertise.
Wage relies on the province you might be employed in
· Deal with inbound service calls, whereas offering correct account and product data
· Perceive and try to satisfy or exceed metrics whereas offering glorious customer support
· Drive buyer satisfaction by way of voice, chat, and/or e mail communications
· Wonderful listening and Communication Abilities each written and verbal
· Navigate by way of a number of programs
Work with Us and You will Get pleasure from:
· Palms-on, 100% paid coaching
· Full-Time Schedule
· Flexibility of a seasonal position, with a possibility to change into everlasting
· Inner Mobility (84% of our management staff is promoted from inside)
· Worker Reductions
· Referral bonuses
· Worker wellness program
· You might be 18 years of age or older
· You have got a highschool diploma (or GED equal)
· You possibly can go a felony background test
· You might be wanting to advance your profession with a dependable firm
· You’re employed nicely with a staff or independently
· You have got a minimal of 1yr customer support expertise or name middle expertise
· Retail and gross sales expertise an asset
Gear & Web Necessities:
· Desktop Laptop with Home windows 10 (Apple/Mac, tablets, Winbooks, good gadgets, Home windows Mini PCs, Chromebook & Android programs usually are not appropriate)
· Twin displays
· Web pace – 5.0 Mbps obtain pace and three.0Mbps add pace
About Foundever ™
Foundever is a world chief within the buyer expertise (CX) business. With 170,000 associates throughout the globe, we’re the staff behind one of the best experiences for +750 of the world’s main and digital-first manufacturers. Our modern CX options, know-how and experience are designed to assist operational wants for our purchasers and ship a seamless expertise to prospects within the moments that matter.
Supporting +9 million buyer conversations day by day in +60 languages throughout 45 nations, Foundever combines world power and scale with the agile, entrepreneurial method of our founder-led tradition, enabling corporations of all sizes and industries to remodel their CX.
Get to know us at www.foundever.comand join with us on Fb, LinkedInand Twitter.
Foundever is dedicated to International Ethics and is an equal alternative employer. We’re dedicated to fostering a various, inclusive and equitable work surroundings the place all associates are represented, supported and handled with equity and respect. We imagine in choosing, creating and rewarding one of the best candidate for the job based mostly on the necessities and duties of the position. In case you are contacted for any alternative with us and require any lodging through the recruitment and choice course of please you should definitely talk your wants together with your recruiter. Any data shared will probably be handled confidentially and can solely be shared so as to present a constructive and accessible candidate expertise.
Please word that Foundever Teleservices Canada Inc. headquarters relies in Ontario. Some other place can be a distant place.
Job Sorts: Seasonal, Full-time
Contract size: 3 months
Pay: $13.00-$15.00 per hour
- Dental care
- Worker help program
- Paid time without work
- Wellness program
- Do business from home
- 8 hour shift
- Day shift
- Night shift
- Morning shift
- Weekends as wanted
- Secondary Faculty (most well-liked)
Work Location: Distant
To assist us observe our recruitment effort, please point out in your cowl/motivation letter the place (globalvacancies.org) you noticed this job posting.