University of Leicester
About the role
The Estates and Campus Services Department are looking for a Team Manager to join our Security Services Team. As part of this role you will lead, manage and deploy security staff to deliver a security service across the whole of the university estate including residencies, hospitals, satellite buildings, sports facilities and academic buildings. You will be responsible for the delivery of a professional, customer focussed security service to ensure staff, students and visitors enjoy a safe and secure environment.
You will be responsible for making critical decisions when incidents are reported to the security team, acting as the first responder to major incidents and invoke the major incident plan to the Senior Leadership Team outside of core business hours.
We are looking for people with a positive, can-do attitude, good timekeeping and can deliver fantastic customer service, the rest we can train! Once you start work with us, there are great opportunities to develop your career and progress with some fantastic benefits along the way; these include:
- 27 days annual leave
- 8 bank holidays and 6 closure days where you either work them and receive enhanced pay or have them off as additional holiday!
- You work an average 35-hour working week and so colleagues either boost their income by working overtime or take on a second job to suit their needs.
- Pension Scheme
- Discounted Gym membership
- Childcare Voucher Scheme
You will be working as part of a diverse award winning security team with a focus on providing safety and support to our wonderful student and staff community. Are you fed up of doing the same old thing every day? Have no fear; no two days are the same in our team!
This role is subject to satisfactory completion of enhanced security screening due to the nature of the role and environment in which the post holder will be working. The level of screening currently required is in accordance with BPSS guidelines however the University reserves the right to change this should it be deemed necessary to safeguard both the institution and its employees.
As an ideal candidate you will have experience of working with relevant specialised control room equipment, including CCTV recorders, communications equipment, security software and procedures. You will know how to work as part of a team to deliver a high quality of customer service. Due to the varied nature of the job you will be a problem solver who can recognise quality issues and provide workable solutions.
Good communication skills are an essential quality for this role. You will have a good standard of written and verbal communication, which you will use to produce detailed reports and to communicate clearly with customers and colleagues. You will be familiar with the use of Microsoft Office products such as Outlook, Word and Excel.
You will have a flexible approach to work and be able to balance your time effectively to manage several tasks at once.
Informal enquiries are welcomed and should be directed to Fran Beever at [email protected]
The University of Leicester has been changing the world, and changing people’s lives, for 100 years. When you join us, you’ll become part of a community of Citizens of Change , which includes not only our staff and our current students but also thousands of Leicester graduates around the world.
As a diverse and forward-thinking employer, we embed the principles of equality, diversity and inclusion into everything we do. That includes not just our core missions of teaching and research, but also our support for staff, students and our local community through our values of Inspiring, Impactful and Inclusive.
We’re committed to the wellbeing of all our staff and to the sustainability of our environment, on our campus and beyond. We offer a competitive salary package, excellent pension scheme and a generous annual leave allowance, along with opportunities to develop your career in a supportive and collaborative environment.
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