Senior Benefit Consultant, Voluntary Benefits – Implementation in Conshohocken, Pennsylvania

Marsh McLennan Agency East is a leader in the employee benefits marketplace. Our colleagues simplify employee health and welfare benefits and risk management for regional, national, Fortune 500 and Fortune 1000 companies.

The Senior Benefit Consultant, Voluntary Benefits – Implementation will play a critical supportive role in driving new voluntary benefits business through strategic wholesale opportunities. This position will support the Senior Leader of Business Development in fostering strong partnerships with Mercer, inter-agency collaborations, and internal MMA East teams. The consultant will leverage their expertise to deliver innovative benefit solutions, enhance client relationships, and contribute to the overall growth and success of the organization.

ACCOUNTABILITIES:

Deliver benefit solutions tailored to client needs, enhancing client relationships through proactive communication and personalized service.

Managing profitable financials and ensuring that the client sees value and results in what the VB team delivers day-to-day is essential.

Ensure that all actions and decisions are made with the highest ethical standards, transparently communicating with clients, partners, and team members to build trust and uphold our reputation for honesty and fairness.

KEY RESPONSIBILITIES include, but are not limited, to the following:

Maintain strong relationships with Mercer, inter-agencies and MMA East to enhance partnerships while supporting all cross-sell opportunities

Manage standalone BenAssist and Long Term Care (LTC) clients from sale, implementation to ongoing servicing

Act as a liaison for the BenAssist Call Center providing expert knowledge to prospects, internal client teams and external clients

Manage client escalations

Overall responsibility for client’s new business, value adds, chargebacks, revenue shares and splits

Provide strategy training for Benefit Specialists and Consultants

Lead internal and external discovery meetings

Conduct internal 360 diagnostic analysis/strategy meeting

Create and provide proposal/SOW to client for signature

Responsible for prospect/client financials including proforma, budgets and reprojections

Present executive summary & marketing results review meeting with client

Manage overall Project Plans and open items log

Receive written confirmation from client on final product and carrier decisions. Save out to client folder

Conduct review calls with clients: annual de-brief/stewardship meetings, annual rene

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