Senior Business Operations Officer

Job id: 086765. Wage: £37,332 – £42,099 each year, together with London Weighting Allowance.

Posted: 21 March 2024. Time limit: 28 April 2024.

Enterprise unit: King’s Enterprise Faculty. Division: KBS School Workplace.

Contact particulars:Alison Chu. [email protected]

Location: Strand Campus. Class: Skilled & Help Providers.

Job description

King’s Enterprise Faculty (KBS) asks difficult questions of enterprise and wider society like: What’s the that means of labor? Ought to enterprise be extra moral? How can we measure productiveness? What’s trendy slavery? Are AI and massive knowledge the way forward for finance?  

KBS contributes in direction of answering these questions, altering the best way enterprise works while tackling the world’s main challenges for the great of the economic system, the atmosphere, society, and companies all over the place.

The School incorporates seven departments in addition to a number of vibrant institutes and centres with broad ranging programmes of exercise throughout analysis, schooling, impression and engagement, thought management, and information switch.     

This new function as Senior Enterprise Operations Officer will play a key half within the day-to-day operation of finance and useful resource administration, procurement, skilled companies HR, college estates and house, well being and security, and different outlined undertaking administration.  Reporting to the Enterprise Operations Supervisor, the post-holder will probably be a member of the School’s Enterprise Help Group who will help and coordinate supply of enterprise operations in accordance with the School’s and the School’s priorities, timeline and insurance policies.  The function may even present a excessive stage of buyer help in collaboration with key stakeholders within the School and central service groups.     

The post-holder is anticipated to be well-versed within the techniques and processes underpinning enterprise operations, and has a constructive and systematic strategy to work, with robust communication and numeracy abilities.  They may even have interaction in collaborative teamwork, promote new concepts and initiatives for more practical and environment friendly supply of companies by means of a “one group” School and School strategy.  

That is presently provided as a hybrid function, and the function holder will probably be eligible to spend a part of their working week on campus and a part of the week working remotely.  

King’s Enterprise Faculty embraces equality, range and inclusion. We appeal to college students and employees from internationally, from many various backgrounds, with quite a lot of ethnicities, religions, and sexual and gender identities. We promote versatile working as a key enabler of inclusion. We significantly encourage and welcome functions from ladies, Black, Asian and Minority Ethnic (BAME) candidates, and from candidates who’re LGBTQ+ and/or have a incapacity. 

Advantages of working at King’s School London:

​King’s School London (KCL) present an intensive and diverse vary of career-focussed coaching and on-the-job studying as follows:  

• We help employees to take care of a piece/life steadiness
• Versatile working, parental go away alternatives, and subsidised childcare prices for underneath threes
• Lowered membership charges for workers at gyms at three of our campuses
• Worker Help Programme offering free, confidential recommendation on each residence and work issues
• 30 days annual go away (plus UK financial institution holidays and 4 further concessionary closure days over Christmas)
• Occupational pension scheme with beneficiant employer contributions, and opt-in further private contributions
• Season ticket loans and  cycle to work scheme
• Free espresso / fruit scheme from King’s School Meals shops (restrictions apply)
• Membership of My King’s Reductions providing preferential charges to wide selection of groceries, holidays, leisure, residence, well being and wonder and trend

Full info on employees advantages: Workers Advantages – King’s School London (kcl.ac.uk)

This put up will probably be provided on an indefinite contract.

It is a full-time or part-time put up – requiring a minimal of 80% (0.8 FTE).  We’d additionally take into account functions for job-sharing and versatile working requests.

Key duties

The put up holder will present high-quality operational and enterprise help actions for the School.  You can be one of many two Senior Enterprise Operations Officers coordinating a set portfolio of exercise throughout  operational features working in collaboration with skilled companies employees and different group members in Enterprise Help.  Working underneath the road administration of the Enterprise Operations Supervisor, the important thing job portfolios will cowl the next points:

Finance

• To coordinate monetary and procurement actions in accordance with King’s Monetary Procedures, overseeing funds and invoicing on your portfolio
• To behave as an area professional to service customers on monetary processes
• To help the Enterprise Operations Supervisor and the Senior Enterprise Supervisor on funds and expenditure issues to determine efficiencies and follow-up actions
• To coordinate belongings and stock, making certain efficient reporting and monitoring

Human Assets

• To supply administrative help for skilled companies employees HR processes, together with recruitment, onboarding and offboarding, and necessary coaching
• To behave because the Teamseer coordinator for KBS managing skilled companies annual go away entitlement

House

• To coordinate a portfolio of native house and infrastructure issues, managing estates difficulty decision, and sustaining knowledge and knowledge for reporting
• To take care of the KBS house tracker overseeing educational workplace allocations in liaising with colleagues from the Workers Expertise group
• To supervise a portfolio of small to medium house tasks together with workplace refits, contributing to design proposals and house administration options
• To pre-empt and escalate house and associated points, and current proposed options
• To handle a portfolio of exercise to make sure that native stakeholders have the suitable house and tools required for his or her roles

Well being and Security

• To behave as a Show Display Gear (DSE) Assessor
• To behave as an Evacuation Marshal and first aider
• To make sure adequate provision of marshals and first aiders within the related locality and promote and report on the uptake of related coaching modules
• To liaise with Estates and Amenities and Well being and Security Providers as crucial and promote greatest observe in these areas throughout the School
• To coordinate a portfolio of basic administrative help for well being and security, enterprise continuity and danger administration
• To help the Enterprise Operations Supervisor to service the KBS Well being and Security Committee assembly, making certain actions are adopted up and protecting monitor of allotted KPI aims

Knowledge Administration

• To evaluate and report on monetary knowledge for which you might be accountable, figuring out any vital over- or under-spends
• To help on reviewing knowledge and advocate most well-liked provider or procurement routes for improved value, service high quality and effectivity
• To collect, analyse and produce knowledge on Enterprise Help group necessities to feed into resolution making

Different

• To be the primary level of contact for service customers accessing the School’s enterprise help perform offering a quick and environment friendly service or escalating to different colleagues the place applicable
• To coordinate quite a lot of administrative duties in enterprise help, working throughout features and groups as required
• To help the enterprise help perform’s efforts to make sure knowledge integrity, and guarantee digital and handbook submitting techniques are in compliance with GDPR
• To make sure that native web, intranet, and SharePoint pages are up-to-date
• To attend and contribute to Enterprise Help Community conferences and share greatest observe and information with the School and different Enterprise Help colleagues
• To deputise for the Enterprise Operations Supervisor and supply cowl for the Senior Enterprise Operations Officer or Division Help Officers as required
• To work flexibly as a part of a group, supporting colleagues throughout the School and different features within the supply of a ‘one group’ ethos throughout all skilled companies groups
• To contribute to writing and creating steerage notes and processes on behalf of the perform
• To undertake every other affordable duties that could be requested by the Enterprise Operations Supervisor and Senior Enterprise Supervisor

The above record of duties might not be exhaustive, and the put up holder will probably be required to undertake such duties and duties as could fairly be anticipated throughout the scope and grading of the put up.

Expertise, information, and expertise 

Important standards

1.       Educated to diploma stage or demonstrable skilled expertise of efficient and environment friendly operations or administration 

2.       Proficient abilities utilizing expertise and IT (together with a broad vary of software program functions – comparable to Excel, Phrase, on-line Microsoft platforms, survey instruments and different on-line software program) 

3.       Glorious organisational abilities with skill to handle time successfully, work flexibly and prioritise workload 

4.       Glorious interpersonal abilities, capable of work together with all kinds of individuals in an expert and warranted method 

5.       Glorious communication abilities together with skill to draft skilled paperwork and emails and contribution to a variety of conferences  

6.       Expertise of budgetary and monetary processes with robust numeracy abilities 

7.       Dedication to steady enchancment, reviewing processes and suggest enhancements 

8.       Dedication to equality, range and inclusion 

Fascinating standards

1.       Expertise of working in an educational, analysis, charity, or different not for revenue atmosphere. 

Additional info

The choice course of will encompass a panel interview and a take a look at.