Senior Computer Lab Administrator

Job title:

Senior Computer Lab Administrator

Company

University of Victoria

Job description

attacks. In order to do so, you must have JavaScript enabled in your web browser otherwise this site will fail to work correctly for you. See details of your web browser for how to enable JavaScript.Attention Safari users: This site requires cookies to function. Please click to accept the cookie. Cookies will be used strictly for the functioning of the site.Toggle navigationJob DetailsSenior Computer Lab Administrator – (990397)Share this job as a link in your status update to LinkedIn.Organizational UnitUniversity of Victoria -> VP Finance and Operations -> University SystemsLocationUniversity of Victoria – Victoria, BC V8W 2Y2 CA (Primary)Posting Close Date30 September 2024Please note that positions will close at 4 p.m. on the closing date.FTE1.0Salary Grade$72,242.00 – $93,951.00Additional Posting InformationN/ASalary posted will be pro-rated based on FTE and achieved as per the collective agreement, if applicable.ClassificationSG10Start Date10/1/2024End Date10/1/2025Employee Group:PEA – Term# of Hires Needed1CategoryComputers, Hardware, Computers, Software, Information TechnologyAbout this OpportunityThe University of Victoria is one of Victoria’s largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.The salary range for this position is:Recruitment range: $72,242- $79,650 starting salary determined by the PEA Collective Agreement.
Performance range: starting salary to max of $93,951 is available through annual performance increases.Job SummaryMandate:
Reporting to the Team Lead, Computer Labs, the Senior Computer Lab Administrator is responsible for providing senior technical leadership to build, maintain, and administer computer labs at the University of Victoria. This position manages physical and virtual computer labs including the hardware, software, policies and management tools to deliver Windows, Mac, and Linux-based computer labs. This position works closely with faculty, instructors, and departments to implement requirements for teaching, learning, and research in UVic computer labs. IT knowledge required includes but is not limited to senior-level expertise managing Windows, Mac, and Linux computers, enterprise networking, virtualization and containerization, application packaging, automated build and deployment tools, information security, software licensing, and enterprise printing.Objectives:

• Support and maintain computing facilities including:

• Software packaging, licensing, and updates
• Implement appropriate cybersecurity controls.
• Support for printing, file storage, and other supporting services
• Develop faculty-specific digital learning environments where required
• Train and support users of the computer labs including students, faculty, instructors, and more junior staff supporting the computer labs
• Translate requests for software and computing environments into technical requirements and implement solutions following best practices and university policies
• Respond to problems encountered in computer labs
• Maintain hardware and software inventory and configuration details
• Manages small to medium projects to deliver new or updated computer labs

Due to the critical, time-sensitive nature of the Digital Learning Environment and Support portfolio, this position must be able to act effectively under pressure and be able to diagnose problems and direct their solution quickly and accurately. This position may require you to work outside of normal working hours in an emergency or pre-scheduled basis.Job RequirementsThis position requires a level of education, training, and experience equivalent to an undergraduate degree in Computer Science, Engineering, IT, Business or other relevant discipline and a minimum of 2 years of experience including:

• IT support experience providing support to clients
• Experience operating and maintaining computer labs or computing facilities
• Experience resolving complex IT problems related to Windows, Mac, and Linux computers
• Experience solving complex IT problem escalation and resolution

An equivalent combination of education, training, and experience may be considered.Knowledge, skills, and abilities include:

• Commitment to valuing diversity and contributing to an inclusive and respectful working and learning environment
• Demonstrated administrative and organizational skills
• Demonstrated experience leading and motivating a team of professionals
• Ability to train and mentor others to help them achieve their goals using technology
• Ability to apply project management methodology to achieve project goals on time
• Ability to schedule and prioritize work to achieve stated goals on time
• Develop work plans and monitor progress to ensure goals are met
• Ability to identify and analyze issues with complex systems, develop solutions, and implement effective strategies to achieve desired outcomes
• Ability to collaborate, build and maintain positive relationships with diverse individuals and work effectively in a team environment
• Ability to adapt to new technologies and understand their impacts on IT support quickly

Territory Acknowledgement: We acknowledge and respect the Lək̓ʷəŋən (Songhees and Esquimalt) Peoples on whose territory the university stands, and the Lək̓ʷəŋən and WSÁNEĆ Peoples whose historical relationships with the land continue to this day.Equity and Diversity Statement: UVic is committed to upholding the values of equity, diversity, and inclusion in our living, learning and work environments. In pursuit of our values, we seek members who will work respectfully and constructively with differences and across levels of power. We actively encourage applications from members ofRead our full equity statement here:Accessibility Statement: If you anticipate needing accommodations for any part of the application and hiring process contact:

Expected salary

$72242 – 93951 per year

Location

Sedgewick, AB

Job date

Thu, 19 Sep 2024 06:25:36 GMT

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