Senior Customer Service Representative in GREEN BAY, Wisconsin

JOB REQUIREMENTS: Location: Green Bay, WI Shift: 2nd Shift Work model:
On-Site Schedule: FULLTIME; Sunday – Thursday 2:00 p.m. – 10:00 p.m. Job
overview: Schneider is seeking a Senior Customer Service Representative
in Green Bay to be responsible for handling relationships with
Schneider’s customers. The Senior Customer Service Rep will take care
of tasks related to processing and monitoring customer orders, managing
freight solicitation and negotiating market rates. Responsibilities:
Monitor customer freight to identify issues and improve efficiency.
Recommend adjustments as freight volumes fluctuate. Use a variety of
technology to analyze service issues and trends to determine solutions.
Work closely with leaders, teams and customers. Skills and
qualifications: Have a high school diploma or GED. One year of customer
service experience preferred. Have strong written and oral communication
skills. Able to manage multiple priorities. Pay and benefits: Associate
will be provided partial scheduled remote options after one year in role
dependent upon associate meeting the performance expectations of the
role. Additional $1.25 per hour on second and third shift, $2.00 per
hour on weekends. Medical, dental and vision insurance. Company-paid
life insurance. 401(k) savings plan with company match. Paid time off
and paid holidays. Results-based incentive pay program where you can
earn above and beyond your base pay. Tuition reimbursement. See full
list of customer service benefits. PI256227049 Equal Opportunity
Employer of Minorities, Females, Protected Veterans, and Individuals
with Disabilities ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/69FE1E7243414673 Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.