Company Overview: ClientSuccess is a leading Customer Success Management platform that empowers companies to foster strong relationships with their customers, drive retention, and grow recurring revenue. Our mission is to help customer success teams deliver value at every stage of the customer journey. We are looking for a dynamic Senior Customer Success Manager to join our team and contribute to our customer-centric vision.
Job Overview: As a Senior Customer Success Manager at ClientSuccess, you will play a pivotal role in managing and nurturing a portfolio of 50-70 high-engagement customers. Your primary responsibility will be to ensure customer satisfaction, drive adoption, and foster long-term partnerships that lead to retention and growth. You will leverage your expertise in customer success, project management, and industry best practices to deliver exceptional results and drive customer value.
Key Responsibilities:
Required Skills & Experience:
Preferred Qualifications:
What We Offer:
Department: Customer Success
Reports to: Chief Customer Officer
Please send us your resume and cover letter by email at careers@clientsuccess.com
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